Mafia Casino – generel debat

Hvis du vil diskutere noget i relation til Mafia Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Hej, jeg vil gerne indgive en formel klage over dette casino, Mafia Casino. Jeg er udelukket, og jeg har problemer med gambling. Dette casino lod mig ikke kun åbne kontoen, men jeg indså det også og bad om at få min konto slettet. Jeg fortalte dem, at jeg er ludomani, og de har ikke lukket min konto. Derfor kræver jeg, at de returnerer mine 2.750 euro, som jeg indbetalte der på grund af mit afhængighedsproblem.

May I ask when you wrote to them that you have gambling problems, please?

Was it before you deposited the money or after that?

The thing is that they actually wouldn't be able to know it if you didn't mention it before, unfortunately.

Jeg bad om det, da jeg registrerede mig, og inden jeg indbetalte, bad jeg om at få min konto slettet. Jeg sagde, at jeg var ludomani. Det er sket for mig på andre sider, og kontoen er blevet slettet og blokeret med det samme, og indtil nu har de stadig ikke gjort det, og de tager sig ikke engang af mig. Derfor beder jeg om at få alle de penge, jeg har indbetalt, tilbagebetalt. Jeg har alle beskeder og e-mails, der beviser det.

If it is so, I really hope that our complaint team will be able to help with your case. 🙏

Mafia Casino does not respect responsible gaming principles. Not only do they not have any responsible gaming measures in place, but I have repeatedly written to them over the past few days asking to close my account and self-exclude, and they have yet to do so. Luckily I have enough self-control not to spend any more money, but by not adhering to their own terms and conditions (their website says they’ll close your account within 24 hours of receiving said request) they’re preying on vulnerable gamblers.

That must be really hard, for sure.

Did you state clearly that it is due to the gambling issues, please?

If it's so, they should act immediately.

Please let us know if you'd like our complaint team to intervene and help you with all this. We will wait for your reply.

Hi! Thanks for your reply. Yes I told them from the very beginning that I have gambling issues, and repeated the same thing in everything interaction I had with them.

they emailed me saying they closed my account; but no mention of exclusion. When I try to log in to see if my account is still active it says it’s "under review". So yes, if you could please intervene I would appreciate it. Thank you.

So, does that mean you are unable to log in to your account, or can you log in?

If you need our help, please follow this link and explain the whole situation to our complaint team.

Wow, the first escalation did not take long here, lol, the very same day of the introduction.

I hope the casino will be helpful, mate.

Mange tak, men casinoet skrev til mig for en uge siden og spurgte, om de alligevel havde lukket kontoen, men de vil ikke give mig noget tilbage i henhold til deres politikker og love.

Mate, always check if there are self exclusion things available like deposit or session length limits, I have also learned this lesson paying dearly in other places. We must see joining a casino like entering a hornets nest, it can end well so long you wear the protection clothes, else you will be stung.

I can still log in, but it says "profile under review" I just want them to close my account and exclude me from the casino! I don’t understand why they’re not doing so.

Yeah, it is understandable that you'd like them to do so, of course.

The good thing, though, is that you are unable to deposit anything. Right?

Did you have any remaining balance at that casino?

 Mafia Casino SCAMERS

The same here, can you tell why you are of this opinion?

I hope not something very bad happened.

Try to describe it please.

Men er Mafia Casino pålidelige i betalinger!??

Hello, if you want to trust the Mafia, it is, I suppose. 😊

Jokes aside, this review might help; make sure to browse all details there, user reviews and complaints included. 🙏 https://casino.guru/mafia-casino-review-1#tab=js-tab-reputation 👈

Based on our experiences, this casino pays out.

Dårligt casino. Jeg ville ikke ønske det for min bedste fjende. Jeg håber, de lukker det, når de indser, hvad de laver.

De holder dine penge, og de lader dig indbetale, men at hæve dem er et mareridt.

Og dine skærme bliver sorte, når du spiller.

Det værste af de værste casinoer jeg har været på, mange problemer der påvirker dig psykisk.

Og i øvrigt har du fuldstændig ret i det med de kunder, der siger, at de ikke spiller ansvarligt. Jeg har også bedt dem om at lukke deres konto på grund af ludomani, og de har næsten fuldstændig ignoreret mig. Jeg har ikke meget håb, fordi I ikke gør noget imod denne type casino, men i det mindste lader I kunderne vide det.