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Magic Win Casino – generel debat (side 15)

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Scam site!!!

I have withdrawn £3600. I've been disabled from the live chat and all my emails are ignored. I initiated the withdrawal 20 days ago and whilst this hasn't quite reached their nonsensical 7-21 days for reviewing purposes (even though they advertise the fact that the withdrawals take 1-2 days on their T&Cs and then send a withdrawal confirmation saying 4 days!) I am under no illusions I will get this back. Unless I receive my funds by the end of this week - I will be contacting a private investigator to try to find out where they are based (Their 'made up' registered address is a wine shop in Altrincham, Cheshire UK) and I will be contacting all their gaming providers to stop working with them!

I am really sorry that you have to go through this situation, but unfortunately this casino is no good. You can also see it from its safety index and the warning placed on our site.

As Veronika explained to you in your complaint, they have no intention to communicate with us whatsoever.

May I ask how you came across this casino, please?

Jaro

I can’t see how this is possible at all because they are not a casino in anyway except for the front end of a scam site. They are registered as retailers in Africa on the financial side / Cyprus, so people have been defrauded here…


Strangely, I have been successful in getting one payout from a withdrawal (please note this is after depositing an amount 5x bigger) as well as chargebacks from my bank. I told the complete on whole truth and it looks like they have investigated and I have 80% of the amount back (substantial amount)


I want to help other people on this so please inbox me and I’ll tell you what I did. I’ll be online every few days, inbox me.

Hello everyone, I’ve been successful in chargebacks and I want to help others. Inbox me on here and I’ll tell you what I did (basically told bank the complete truth).

cheers

joe

AgesJ

I’m in the UK by the way

HELP777 har slettet indlægget

Sorry I’m new to this site. You got an email I can get in touch with?

HELP777 har slettet indlægget

I can’t see how this is possible at all because they are not a casino in anyway except for the front end of a scam site. They are registered as retailers in Africa on the financial side / Cyprus, so people have been defrauded here…


Strangely, I have been successful in getting one payout from a withdrawal (please note this is after depositing an amount 5x bigger) as well as chargebacks from my bank. I told the complete on whole truth and it looks like they have investigated and I have 80% of the amount back (substantial amount)


I want to help other people on this so please inbox me and I’ll tell you what I did. I’ll be online every few days, inbox me.

Hello and thank you for supporting other players.

I'm glad the chargebacks (at least) worked for you, and I also hope the others will be successful too.

I also consider such sites to be just offshore companies pretending to be casinos because that is still quite an easy way to lure players into depositing; thus, your efforts are very much appreciated. 🐱‍🏍👍


AgesJ

hi how do i contact you?

I've emailed this site a lot trying to self-exclude and had no responses so I keep using them even though i know they are a bad site!!!

The payments come up with different names but the main one is Giftoza - does anyone have any info on this?

Thanks

Kære Casino Guru Team,

Jeg kontakter dig, fordi jeg har problemer med en udbetaling hos Magic Win Casino.

For sytten dage siden lavede jeg en indbetaling der og vandt €150. Jeg anmodede derefter om en tilbagetrækning. Ifølge bekræftelsen fra casinoet skal udbetalingen behandles inden for to til fire dage.

Efter denne frist var gået, kontaktede jeg kundesupport. De fortalte mig, at tilbagetrækninger nu kunne tage 7 til 21 dage. De kunne eller ville ikke give mig en specifik årsag til forsinkelsen. I stedet, da jeg spurgte, modtog jeg kun generelle svar som "udbetalingen vil snart blive behandlet" eller "det varer ikke længe nu."

Min verifikation er fuldført, og ifølge hjemmesiden annoncerer casinoet, at udbetalinger typisk tager 2 til 4 dage. Indtil videre er der gået 17 dage, og jeg har stadig ikke modtaget mine penge.

Jeg anmoder derfor venligst om jeres støtte i denne sag.

På forhånd tak for din hjælp!

Venlig hilsen

Automatisk oversættelse:
aglmntrn

Unfortunately, as you can see in this casino review here, their safety index is really low, and they have warnings there regarding how they behave.

Our complaint team is not able to get in touch with this casino regarding players complaints at all, as they are not willing to communicate at all.

I would like to tell you now that we'll do everything possible to help out with your case, but unfortunately, as you can understand now, it won't be that easy.

Please, surely keep us informed about any news regarding your withdrawal. We'd surely like to know how you go.

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