Mr Bet Casino – generel debat (side 24)

Hvordan indgav du klagen? Det vil jeg også gerne gøre...

Hi, I see you're going through verification. Can you tell me what the problem is when the casino rejects your documents? What did they ask you for?

They ask me for a transaction bill Where Shows my bank Referenz from klarna but there is no ID inside what they want

Did you tell them that it's not possible for you to get a document that contains everything they need to see? Did you ask if you could send an alternative document? 

Yes i did

Still nothing they want only this

Perhaps our complaint team could help with this, actually. There should be some alternative if the document they request is not possible for you to get, I believe.

Here you can submit a complaint, explain everything well, and we will do everything possible to help you.

When exactly did you request your withdrawal, please?

Hello , my withdraw request was before 48 Hours. Sorry for my english at First. For now i wait that they accept or reject. After that i will Message again what they want now . Thanks for helping !

Do not worry about your English. We use an autotranslator on our site. 😉

Thanks for the update, though, and we'll wait for more info from you.

Så jeg har ændret min adresse igen, eller rettere sagt, jeg har udfyldt en anmodning om adresseændring og indsendt min paysafecard-indbetaling. Hvis dette bliver afvist igen, vil jeg indgive en klage her.

Alright then. We will be here if you need us. The only thing is, though, that we are unable to intervene before the 14-day time frame passes.

I hope it'll all go well.

Hvad er 14-dages fristen for?

According to our guidelines, we are unable to intervene in any case before that deadline. Many times we actually experienced that casinos were able to solve many issues by themselves, and it was not necessary for us to get involved.

Hej, jeg har problemer med Mr.bet og verifikationsprocessen! Jeg har indsendt alle de nødvendige dokumenter tre gange, og det bliver ved med at blive afvist på grund af min adresse! Jeg har sendt adskillige dokumenter med min adresse, og de er alle blevet afvist! Det er 14 dage siden, og jeg har verificeret tre gange, men det virker stadig ikke! Jeg kan ikke indgive en klage, fordi min IP-adresse er i Tyskland! Hjælp venligst!

No worries at all; please submit your complaint to any casino, and our team will review it and add it to the right casino.

When you say it gets rejected because of your address, what do you mean exactly, please?

Jeg sendte en bankudskrift med min adresse, og den blev afvist! Jeg sendte også et registreringsbevis med et frimærke, som kostede mig €9, og det blev også afvist! Jeg er overvældet og har brug for hjælp! Det er omkring €3116.

Rejected on what grounds, though?

ADVARSEL: Typisk svindel med gratis indbetalingsbonus, typisk fangst, og så bare en nul-konto på din første indbetaling!! Bonussen kan ikke omsættes. Eventuelle belønninger gælder kun for yderligere indbetalinger. Undgå!

Could you kindly explain this in full? I understand you aim to warn others, which is an excellent idea, but to be honest, I do not follow you very well.

Perhaps if you take it step by step or use a bonus example to highlight the problematic scenario you found out, we will all understand the matter clearly.

Thank you for your efforts.

I have been struggling for over a month to get verified.

I am just wondering if anyone has ever passed the verification process with mr. Bet or am I just wasting my time?

I had 42 000. Canadian dollars in my account and have been slowly spending it awaiting verification.

I have blown through 15000 and am still waiting for verification.

Anyone ever have any success with mr. Bet verification?