MrWest Casino – generel debat (side 2)
Should this rating not be reduced with an immediate warning based on this complaint & others -
https://casino.guru/mrwest-casino-player-s-withdrawal-is-severely-delayed
The casino has stolen from me as a result of their behaviour which CasinoGuru has condemned.
The complaint you had is reopened. We'll try to make sure it's all resolved fairly. As the complaint is open, it is not possible to change the safety index at the moment. Also, even if the complaint ends up being unresolved, the safety index changes once a week, so you would have to wait for it to go down.🙂
I'm going through hell with this casino. 4 months of CG helping me get verified, for the casino now refusing to process a 200 withdrawal. They only want me to request the full 2000, if you look online they have a history of saying money is processed and players never getting it and refusing to help.
CG need to draw attention to the fact this Casino group used to call themselves Goldwin and were kicked out of Malta and fined millions by the swedeish and dutch governments for this same behaviour. They also closed their previous company owing many many players.
Hej kære Casino Guru-team!
Jeg vandt €2000 på MrWest Casino! 🥳
Min kontobekræftelse blev bekræftet den 5. december, hvorefter jeg anmodede om en udbetaling. Bagefter gennemgik jeg vilkårene og betingelserne igen og uploadede også et dokument, der beviser pengenes oprindelse til casinoet. I betragtning af udbetalingsbeløbet tænkte jeg, at dette kunne være nyttigt.
Desværre har jeg stadig ikke modtaget svar fra casinoet. Jeg har allerede kontaktet kundeservice, og de sagde, at de i øjeblikket oplever et stort antal forespørgsler, hvilket kan forårsage forsinkelser. De rådede mig til blot at vente lidt længere.
Ser du det på samme måde? Eller skal jeg indgive en klage? Jeg er ret usikker...
Med venlig hilsen
Hello, dear wanda.73!
Congratulations! 🎉🥳
To be fair and square with you, many casinos fall into heavy delays shortly before holidays and then have quite a hard time getting back to normal. It happens every year. 🙁
However, you have been waiting very patiently for quite some time and I believe it would not hurt to send the casino our best regards through the complaint. I would submit one. If nothing else, just to remind them that it is up to the management to deal with such struggles because once the player loses trust, it's literally the end.
I honestly hope there is nothing more serious going on behind the curtains and that you will be verified and paid sooner rather than later!
Let's stay in touch to see how the casino covers the delay, do you agree, please?
Kind regards, 🤞
Hej kære Radka!
Tak! Og tak for det hurtige svar! Det er godt at vide, at jeg ikke er alene med dette problem! 😊
Så vil jeg nu indgive en klage, og så må vi se, hvad der sker.
Tak igen!!! 🫶
Med venlig hilsen 🤘
Hello!
No need to thank me 😉. I just want to ask you for a bit of patience, though. Our complaint mediators are literally flooded by new players' issues, so please give them time to get back to you.
Once you receive any updates from the casino, please let me know.
It may help others in similar situations too.
Stay positive; we are here for you. 😉
Hej Radka!
Jeg har lige set, at min anmodede udbetaling er blevet ændret fra "afventer" til "gennemført".
Pengene er ikke på min konto endnu, men det burde ikke tage meget længere tid ... hvis alt går glat. 🙂
Hvis det ikke er tilfældet, vender jeg tilbage til dig alligevel. Jeg giver dig også besked, når jeg har modtaget pengene.
Indtil da...
Med venlig hilsen
Hellooooo!
Finally, this is something we all love to hear! 🙂
I won't be here tomorrow, but I'll certainly be expecting the final good news. Thank you in advance, and I'd like to wish you the best of luck, happiness, and bulletproof health in 2026! 🎉🙌
Hello Wanda. I am wondering if you recieved your money and how long it took to recieve after it changed from pending to succesful ?
Hej!
Ikke endnu 🙁
Jeg er nødt til at anmode om udbetalingen igen; min bank har angiveligt tilbageført betalingen, fordi min konto er blokeret. Det er fuldstændig vrøvl, det har det aldrig været, og det har det heller ikke været.
Men jeg bliver ved med det 💪
Did I understand you correctly—that the withdraw you made from MrWest Casino was successful, but later it turned out that the money they supposedly sent was returned to them, meaning it went back to your casino account?
That’s super weird. I have an feeling that might happen to me also 😀. Its been quite long after ''succesful'' withdraw.
Ja, du forstod mig korrekt.
Jeg har ansøgt om udbetalingen igen, lad os se hvad der sker nu.
Did I understand you correctly—that the withdraw you made from MrWest Casino was successful, but later it turned out that the money they supposedly sent was returned to them, meaning it went back to your casino account?
That’s super weird. I have an feeling that might happen to me also 😀. Its been quite long after ''succesful'' withdraw.
Hello there,
I'm just hopping in to say that if things don't turn out well, there is a free complaint feature you may use to escalate the issue and get it resolved if possible. It's not always necessary, but the option is here.
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