Jeg vil også gerne tilføje, at du gerne vil modtage et svar fra os inden for kort tid, og det gælder uanset din holdning. Vi har altid reageret på ethvert problem så hurtigt som muligt, men vi har ventet på, at du i det mindste ændrer nytårslogoet på elementære spørgsmål i et år, men indtil videre uden held.
Jeres klageansvarlige traf en afgørelse imod os, fordi vores chef, der var ansvarlig for denne klage, var på ferie og svarede to dage for sent, og I modtog også en e-mail om dette, men chefen tog ikke hensyn til det. Desværre er dette dobbeltmoral fra jeres side!
I would also like to add that you want to receive a response from us in a short time and this is true regardless of your attitude, we have always responded to any issue as quickly as possible, but we have been waiting for you for a year to change at least the New Year logo on elementary issues, but so far to no avail.
Your complaints manager made a decision against us because our manager who was responsible for this complaint was on vacation and was two days late in responding, and you also received an email about this, but the manager did not take it into account, unfortunately this is a double standard on your part!
Automatisk oversættelse: