Oshi Casino – generel debat (side 5)

Vil vente.

Bare vær tålmodig.

Oshi casino har en sektion, hvor du kan sætte grænser.

Hvis du sætter en tabsgrænse på €1, kan du alligevel ikke spille det væk.

👌🏻

Jeg har ikke tænkt mig at spille dem, jeg kan ikke lide, at de ikke giver en tidsramme, men skriv en sætning, vi ved det ikke!!

Min kære ven, du må hellere vænne dig til det, ellers får du endnu mere gråt hår & helt unødvendigt.

Sådan er kasinoverdenen.

Dine generelle vilkår og betingelser er udformet på en sådan måde, at du har råd til at gøre dette, og vi accepterer alle disse vilkår og betingelser ved at registrere dig.

Sådan er casinoverdenen, det er ubehageligt for spillere at vente, men det er normalt, at et casino nogle gange spiller for tid, da det øger deres fortjeneste.

Nogle vil nu sige "Jeg ville aldrig gøre dette", men hvis du havde et online casino, ville du gøre det samme. 🙂

Bare slap af, du kan ikke gøre mere, fordi du absolut ikke kan påvirke og kontrollere det.

Oshi er et gammelt casino, der har været på markedet i lang tid & jeg har spillet der i meget lang tid og har altid fået betalt, selvom det nogle gange tager et stykke tid.

Vær tålmodig, de vil helt sikkert frigive den snart.

Det er bare den indre kamp, du mod dig selv. 🙂

Er også en slags gambling for casinoet, uanset om du overlever eller bliver svag, og casinoet får mere overskud gennem subtil svaghed.

Hold dig stærk, der er værre ting end at vente på penge fra kasinoer 🙂

Just noticed an insane 50k max win per day in their terms and conditions. How is this casino rated so highly ?

Hi can you post some screenshot of the limit please ? 

As for the casino rating itself, here you can read how the casino is rated and what aspects are important in this process: https://casino.guru/our-casino-reviews

However, are you playing in this casino and did you get this information by accident ? Alternatively, were you about to play and found it in the Terms and Conditions ? 

I was about the play when I read the Terms

Yes, thank you, I see it now.

I would like to point out that this is how we treat such things and we have it written in our fair gambling codex.

"If a casino applies a win limit that is not required by law, we approach it differently. If the casino's voluntary (i.e., not required by law) win limit is very high (€500,000 for example), we still don't approve of it, but we are able to tolerate it in most cases (depending on the specifics of the limit), as long as it doesn't apply to progressive jackpot wins.

If a casino voluntarily applies a lower win limit, we decrease its Safety Index and warn players against the casino's restrictive win limit."

So thank you for the information and I'll pass it forward. I suppose you probably won't be playing there if you found this information. Or am I wrong? 

This is my first time to play on an online casino. So I chose the #1 listed on Casino Guru - Oshi Casino

I don't know if it's all online casino, but requesting a payout it extremely agonising wait.

Firstly, they say don't need documents for deposits & withdraw

Yes, deposit was no documents required. However, when withdraw, they requested lots of documents. Nonetheless, I complied to everything they wanted. Even to the extent of holding my drivers license showing my elbow.

Through customer service chat, they said crypto withdraw should typically take 4 hours. So I waited (with numerous chat to support), but still in progress (not yet processed by their finance team). It has 1.5 days now and still not processed.

Note, I have confirmed with customer support chat that all my documents is in order, so this should not be an issue.

Their chat bot replied on withdraw timeframe as "up to 24 hours" - one would think it's MAXIMUM time frame.

Every time I ask for a maximum time frame for the withdraw, they keep on responding "We kindly ask you to wait till our financial team will check your request. I would like to tell you the time frames but I don't want to misinform you"

Also, don't know if this has anything to do with it, I deposit in total about AUD$1000 and now wanting to withdraw AUD$2000.

Questions/issue:

1. Is this typical for typical for payouts on these online casinos?
2. When do you think Oshi casino will pay me out (if at all)?
3. Why is Oshi casino rated #1 on this site?
4. If Oshi is #1, don't know how bad the other online casino can be.

Any feedback will be great.

I will inform my outcome later.

Hi, I guess I'll start by saying that verification is usually required when the casino asks for it. If they don't need it the first time you make a withdrawal, that's fine, but you may have to verify once, as you have to verify now, and then it shouldn't be a problem anymore. You won't be able to make a withdrawal until the whole process has been completed successfully. 

So I think that this kind of thing is common in casinos and it is not abnormal.

When the casino itself will pay you the money they can't say for sure. It depends on when you successfully verify. Then there should be no issue. 

We give casinos 14 days to resolve both withdrawal and verification, so if there is still a trouble, you can let me know and we'll see what we can do.

This is my first time to play on an online casino. So I chose the #1 listed on Casino Guru - Oshi Casino

I don't know if it's all online casino, but requesting a withdraw it extremely agonising wait.

Firstly, on their FAQ, it says don't need documents for deposits & withdraw unless it is suspicious. This is false, as their chat support says all withdraw requires verification due to their licensing requirement.

Obviously deposit required no documentation. However, when withdraw, they requested lots of documents. Nonetheless, I complied to everything they wanted. Even to the extent of holding my drivers license showing my elbow.

Through customer service chat, they said crypto withdraw should typically take 4 hours. So I waited (with numerous chat to support), but still in progress (not yet processed by their finance team).

 It has 2.5 days now and still not processed!!!

Note, I have confirmed with customer support chat that all my documents is in order, so this should not be an issue.

Their chat bot auto reply said withdraw timeframe as "up to 24 hours" - one would think it's MAXIMUM time frame.

Every time I ask for a maximum time frame for the withdraw, they keep on responding "We kindly ask you to wait till our financial team will check your request. I would like to tell you the time frames but I don't want to misinform you" (it feels like a copy & paste response).

Also, don't know if this has anything to do with it, I deposit in total about AUD$1000 and now wanting to withdraw AUD$2000.

Furthermore, I did not use any of their signup bonus, as that restricted my bets to only $5, too little for my bets on roulette.

VERY DISCOURAGING FOR A FIRST TIME ONLINE CASINO EXPERIENCE!!!

What is the typical wait for a first time withdraw?

If I don't receive my withdraw after 14 days, I will certainly raise a complain with Casino Guru.

I am happy to report the withdraw has been approved. Yah!

Not too sure if its because of me posting to this forum (or not).

Nonetheless, I do feel it is not necessary to wait WHOLE 3 DAYS to approve payment.

Now the question, is, if I play again and then withdraw, will it still take the same amount of time to approve?

I might give them another chance by playing small and see how long my next withdraw will take.

Hey!

Thank you very much for sharing your experience. When I saw your first post, I was worried a bit. 😀

In my opinion, there is a good chance that there won't be any additional verification delays if you stick with the same payment option, especially if your account has been fully verified. But as usual, it depends,...

One way or another, I wish you only smooth withdrawals.

Do you think your experience is worth submitting a user review? I'm just asking, of course. No pressure to submit one.

Thanks Radka & Jaro,

Your reply and is great, just for the fact there is somewhere I can express and share my frustration helped (regardless of the result).

I'm very pleased that there is a community here to support each other to navigate this wild & new terrain of online casinos.

After my next withdraw, I will make a review on them

PS I did play a bit more, but end up losing A$1000, so haven't had a chance to test my second withdraw 😛.

Hehe, I think that's what the community is for, to support, advise and inform when players do something they shouldn't. It's a source of information and experience that can be helpful. 

Also, you can write a user review anytime, so take your moment when you are ready. 

Regarding the fact that you lost, I'm quite sorry, I hope that next time it will be the opposite. 

Good luck. ☘️

Following up on withdraw delays with Oshi Casino.

Unfortunately they are still delaying withdraws.

I have withdrew a few time, sometime it will come within 1 day sometime next day and even sometime it gets rejected and returned to my account.

This latest withdraw it has been over 72 hours and it is still pending.

The withdraw in crypto currency BNB. So it should be relatively instant.

I enquired about this last withdraw, they're telling me there is a technical issue with their withdraw process.

Every time I ask for when I can expect it to be resolved, I always get a dead-end reply like:

and

Oshi casino's withdraws has always been plagued with delays and now telling me there is technical issue.

Two things could possibly be happening here.

1. There is a real technical issue with the payment system, hence for the delay and they have to make all payments manually.
2. They are actually having financial issues and delaying payments until funds comes available (almost like a pyramid scheme scenario - new money to pay old debts). - speculating

Either way, its not good for Oshi Casino.

I highly suggest Casino Guru to downgrade Oshi Casino and strip off their position as #1 on "top online casino".

Hi, I see you're back with an update as you promised when you made your next withdrawal. I wouldn't be skeptical right away since it hasn't been going on all that long and it's only been a few days, although I know that crypto withdrawals are supposed to be basically instant. 

However, if the casino really has technical problems and they are working on fixing them, it might take some time. I would take it as a plus that they are still communicating with you and explaining to you what is going on because believe me, it is not like that in many casinos and somewhere you might not get any answer. I also consider it quite fair that the casino offered you a limit tools so that you don't lose money until the issue is resolved. I would be taking that as a big advantage. 

I can also understand why they probably won't give you any timeframe to sort it out or even an estimate if they really can't tell. If they gave you even an estimate and they didn't meet it, I assume you wouldn't be happy. So that's why they always play it to the out and don't give it. 

So, you know, if you have persistent problems, we'll try to help, but since you've already gotten money a couple of times, I wouldn't worry too much and try to wait. If nothing happens and the 14 days we give casinos pass, we will certainly try to assist you. 

5 days still pending....

They still state technical issues in their payment system and told me to simply to wait....

Thanks Jaro,

Will keep trying and will raise a dispute if it doesn't get resolved by the 14th day.

I highly suggest no one put money into Oshi casino, because if you win anything no matter how big or small, you "currently" CAN'T withdraw your winnings.

It would be good to know if the casino really has problems with the payment provider, but since you had no trouble withdrawing money before, I would probably trust them. Sometimes issues can come up that aren't the casino's fault, but I would definitely try to get it resolved as soon as possible. 

So it looks like the only thing left to do is wait and see if they fix it. If not, then as we speak, you have the option of reaching out to us and open a complaint.