7 måneder siden
Hvis du vil diskutere noget i relation til Panda.Bet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Panda.Bet Casino – generel debat
7 måneder siden
Dette casino er totalt elendigt 🗑️
Automatisk oversættelse:
SvarCiter1
7 måneder siden
Did something happen there?
Please tell us about it.
7 måneder siden
Betalte den første indbetaling $250, den anden $150. Jeg tabte penge begge gange. Da jeg betalte den tredje indbetaling, modtog jeg så meget som 7.000 euro. Så begyndte problemerne selvfølgelig. Udbetalingen på $5000 er blevet afvist. Den verificerede konto er blevet ubekræftet. Jeg får ingen svar på chat og e-mail. Hvis du ved, hvem jeg kan klage til, så hjælp venligst. Det er rædsel.
Automatisk oversættelse:
SvarCiter1
7 måneder siden
Hello, so are you saying that you lost a few deposits, but once you managed to win something, you had to verify again? Well, that's not nice but may have some reasonable explanation. Smaller and fresh casinos are always a bit risky... May I know how long you have been through this?
7 måneder siden
Da. Poslao sam ponovo verifikaciju a onda su mi poslali ovaj email. Ovo je cista laz. Pomozite mi kome da se žalim.
Dear Vladan,
During a recent compliance review of your account, our system has detected activity indicating the use of a VPN or similar anonymizing technology. Additionally, there is evidence suggesting that you hold one or more duplicate accounts within our platform.
Please note that both the use of VPNs to mask your location and the maintenance of multiple accounts are strictly prohibited under our Terms and Conditions (Sections [relevant sections]). Such activities are considered serious breaches of our operational and regulatory requirements.
As a result, your account and any related accounts have been placed under compliance review. This process includes the temporary suspension of withdrawals until the matter has been fully resolved. Depending on the outcome of the investigation, this may result in permanent account closure and the forfeiture of any remaining balances, in accordance with our Terms and Conditions.
If you believe this action has been taken in error, you may respond to this email within the next 7 days with supporting evidence (e.g., proof of residence, confirmation of single account ownership, and explanation of VPN usage). Our Compliance Team will then review your case.
We appreciate your understanding that these measures are necessary to maintain a fair and secure gaming environment for all users.
Kind regards,
Compliance Panda.bet
7 måneder siden
Ja. Jeg mistede også min indbetaling på $400. Gevinsten er $7000. Jeg har alle beviserne. De sendte mig en e-mail, hvor de sagde, at jeg havde oprettet duplikerede konti og brugt en VPN. De lyver bare, så de ikke ville sende mig mine gevinster.
Redigeret
Automatisk oversættelse:
7 måneder siden
Well, I understand you are convinced the casino is lying, but that's sadly not something we can investigate on the forum. That would require the casino's involvement. But do not worry, you are welcome to submit a complaint, which is completely free of charge. My colleagues will then assess all information and ask the casino to prove its statement.
How does that sound to you?
https://casino.guru/complaint-resolution-instructions 👈
I'll be here to catch up with you.
SvarCiter2
7 måneder siden
have the same problem with a bookmaker from Central America. Specifically, it is about Costa Rica. The name of the bookmaker is
panda.bet
I got a bonus, which I twisted, making 7000$. Now they don't want to pay me the money. The reason they gave is that I have more accounts from my VPN. Now they are allegedly checking my identity. My account was verified without any problems and now my money is trapped there. I would really appreciate it if you could help me pay because I heard from a friend that you have helped on several occasions considering that you have a license to maintain contacts with foreign bookmakers outside of Europe
This is their last email to me,and now i don't know what to do with that. 7000$ is not small amount.I came from Serbia,and here are poor salaries.Please help me.Tell me what to do ,which i next step
Here is their email to me:
Dear Mr. Bukvic,
The problem with your account is that you were using a VPN, which is not allowed. In addition, we have strong indications that you have multiple accounts. This issue is not related to the number of deposits you have made.
Please provide us with your wallet address or bank account details so that we can refund all the amounts you have paid.
7 måneder siden
Well, I thought we had been discussing the Panda.bet the whole time and you already mentioned the VPN issue to me. I responded:
"Well, I understand you are convinced the casino is lying, but that's sadly not something we can investigate on the forum. That would require the casino's involvement. But do not worry, you are welcome to submit a complaint, which is completely free of charge. My colleagues will then assess all information and ask the casino to prove its statement.
How does that sound to you?
https://casino.guru/complaint-resolution-instructions 👈
I'll be here to catch up with you."
So, did you think about the suggestion, please?
Redigeret
7 måneder siden
Ja. Lad os tale om Panda.bet
Jeg forstår ikke din klageformular. Han har ikke engang en e-mailadresse at klage til.
For 3 dage siden lovede de alle indbetalinger tilbage, og de løj. Så der er ingen grund til at være vred over, at jeg kalder dem svindlere og løgnere.
Automatisk oversættelse:
Skjult
7 måneder siden
Jeg gav den en vurdering på 1 her. Vi offentliggjorde den ikke.
Jeg har givet en anmeldelse alle vegne 1. Men de har ikke offentliggjort den endnu.
Automatisk oversættelse:
7 måneder siden
Hello, I'm sorry to say that my colleagues had to reject your review attempts because of the following reason:
"Hello and thank you for your review. Unfortunately, we have to reject it because this is not the best way to update information. It is not necessary to include an email in the user review, as it is not a casino review. We also recommend you to visit our forum: https://casino.guru/forum and tell us more about the situation, and we would see if we can help. Thank you for your understanding."
You see, the user reviews should help other players understand your concrete experience with the casino so they can make more informed decisions based on information from you. That may require more effort, I'm afraid.
Try to compose a more handy sort of information; you basically used the same text as you have been posting here.
However, I still believe you should take the complaint into account. Did you notice my previous posts, please?
7 måneder siden
Ja. Det koster $80 at appellere til dig. Men jeg har ikke PayPal. Mere præcist, jeg appellerede gennem licenserede virksomheder og betalte. Hvis du ikke vil tro på mig for en anmeldelse af 1 panda.bet casino, og du beder om penge for en appel, er jeg nødt til at give en negativ vurdering, så andre mennesker ikke bliver bestjålet ligesom mig. De returnerede ikke engang mine indbetalinger.
Automatisk oversættelse:
7 måneder siden
Ja. Lad os tale om Panda.bet
Jeg forstår ikke din klageformular. Han har ikke engang en e-mailadresse at klage til.
For 3 dage siden lovede de alle indbetalinger tilbage, og de løj. Så der er ingen grund til at være vred over, at jeg kalder dem svindlere og løgnere.
Automatisk oversættelse:
7 måneder siden
Don't worry, I have been discussing that casino. However, emails are not used to handle complaints.
Please follow the guide: https://casinoguru-en.com/complaints/create 👈 all you need to do is choose an option and then send in the text, which should include a thorough explanation of the issue. You can also use the content you have already posted here and then upload screenshots right away.
The way I see it, you are waiting for refunds. You may use the alternative option:
"Do you have a different problem?
If your issue does not fall into any of the categories above, you can proceed directly to the complaint submittal form"
We will wait to see how my colleagues respond to the situation once the complaint is submitted, I guess.
7 måneder siden
Ja. Det koster $80 at appellere til dig. Men jeg har ikke PayPal. Mere præcist, jeg appellerede gennem licenserede virksomheder og betalte. Hvis du ikke vil tro på mig for en anmeldelse af 1 panda.bet casino, og du beder om penge for en appel, er jeg nødt til at give en negativ vurdering, så andre mennesker ikke bliver bestjålet ligesom mig. De returnerede ikke engang mine indbetalinger.
Automatisk oversættelse:
7 måneder siden
I think there is a misunderstanding.
We never ask for any payment. Complaints on Casino Guru are 100% free. If someone asked you for $80, it was not us.
If you want help with Panda.bet, please fill in our complaint form here:
https://casino.guru/complaint-resolution-instructions 👈
This is the only way my colleagues can contact the casino and ask them for proof. Without this form, we cannot help. Is that clearer, please? I'm convinced you did not understand my posts very well. 🙁
7 måneder siden
Jeg registrerede mig den 31.07.2025 på casinoets hjemmeside: panda.bet
Jeg bekræftede min konto og foretog en 3-dobbelt indbetaling. Jeg vandt $7.000 på den tredje indbetaling.
Men så opstår der problemer. Betalingen afvises. Den verificerede konto bliver afverificeret.
Jeg får ikke chatsupport, og e-mailtjenesten besvarer heller ikke mine spørgsmål.
Efter 2 dage fik jeg en e-mail fra dem, der sagde, at jeg brugte duplikerede konti, og at VPN-tabellen ikke var korrekt. De fortalte mig, at jeg ville få alle indbetalinger til min Skrill, men der skete heller ikke noget.
For alle beviser kan du kontakte mig på min e-mail: vladson1988@gmail.com
Automatisk oversættelse:
7 måneder siden
I registered myself on July 31st, 2025 on the casino's website: Panda.bet
I authenticated the warrant and made a 3x deposit. I won $7,000 from my third deposit.
But then there are problems. The payment was denied. A verified warrant becomes unverified.
I'm not getting any chat support and the email service isn't answering my questions either.
After two days, I got an e-mail from them saying I used double orders and VPN which isn't true. They told me I'd get all the deposits on my Skrill but there's nothing to it.
For all evidence, you can contact me at my e-mail address: Vladson1988 @ gmail.com
7 måneder siden
I suggest that you stick to this one and only forum thread and use only one Casino Guru account so we can talk to each other in a more cohesive manner.
Switching between vladson198896 and vladson198917 is pointless, as is posting the same info and ignoring my attempts to help. 🙁
Do you please understand me?
There won't be any progress for you without constructive communication. I'm afraid.
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