1 måned siden
I've had the exact same problem for three weeks now at another Novaforge casino.
Did you receive your payout?
Pas på casinoer tilknyttet Novaforge Ltd? (side 3)
1 måned siden
Hej
Ja, jeg har modtaget alle pengene.
Det samlede beløb var €10.000
Det tog mig lang tid, med stor vedholdenhed.
Da jeg havde opnået det, slettede jeg min konto.
Det er ikke værd at lege med de her mennesker.
hilsner
Automatisk oversættelse:
1 måned siden
Thanks for the reply. How long did it take approximately, and did you do anything about it or just wait?
1 måned siden
From what I can see, Supabet, LunuBet, and Duospin all list the same licensing information in their website footers.
Each states that it is operated by NovaForge LTD, incorporated in Anjouan, and each displays the same Anjouan Gaming Board license number: ALSI-152406028-FI2.
This appears to be a single operator license reused across multiple brands. The issue for players is that the Anjouan regulator does not appear to provide a clear public registry showing which specific casino brands are covered under a given license number.
As a result, players cannot independently verify whether a particular brand is properly licensed, whether the license is active, or which entity is accountable when disputes arise.
I am not making an accusation. I am trying to understand how brand-level oversight is supposed to work in cases where one license number is shared across many casinos.
1 måned siden
All the casinos you mentioned are operated by the same operator, as you said, and they have to have all the casinos' names included in the list under their licensing authority.
The best way to check it is to get in touch with the authority or use the validator on their site, where you can see if each casino is really listed there.
Our data team checks all this precisely, and we include the information in each casino review.
1 måned siden
@romi Hey, I have a question. I haven't heard anything about my complaint for four days now, and it says my Casino Guru contact person is currently unavailable or on vacation. Is there anything I can do, or do I just have to wait?
1 måned siden
@romi Hey, I have a question. I haven't heard anything about my complaint for four days now, and it says my Casino Guru contact person is currently unavailable or on vacation. Is there anything I can do, or do I just have to wait?
1 måned siden
Hey.
As the holidays are approaching, unfortunately our complaint team is not whole, and there might be some delays in responses. That is why we better inform our users that this might happen.
Please stay patient, and hopefully soon your complaint will move forward together with hundreds of others we have to deal with.
Thank you for your understanding of this situation.
2 uger siden
Hey .. i have the Same Problem Like other people . I won in roby Casino which is Part of Nova forge ..
I won 500€ and I am waiting now since 2 weeks for the Money .. can somebody help me
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