PickWin Casino – generel debat (side 3)

I wrote to them 2 weeks ago and now pretty much every 2 days to ask to be self-excluded but no response. They aren’t even seeing my messages

Thanks for getting back to us.

I can see that you've already been trying to self-exclude for around two weeks now, but without success, and you say that the casino has been ignoring your attempts to contact them.

At this point, we'll have to see how your open complaint develops. Hopefully, our complaint team will be able to get in touch with the casino, find out more about what is happening, and help move the situation forward.

I'll keep my fingers crossed that this can be resolved for you.