Posido Casino – generel debat (side 33)

Jeg foretog udbetalingen den 22. juni, 5 arbejdsdage er gået, men også en uge mere. Problemet er svarmetoderne, det er som at kopiere og indsætte i chatten. Det mest alvorlige, jeg kan dokumentere, er, at jeg sendte 5 e-mails, hvoraf de ikke svarede på en eneste en. Jeg er virkelig målløs over alt dette. Jeg har ikke modtaget noget svar angående min udbetaling, og der er ingen opmærksomhed på det. Svaret i chatten er altid det samme. Det drejer sig om en udbetaling på lidt over € 300, og det pågældende casino er posido.com. Jeg er klar til at fremvise al dokumentation og dækning af udbetalingen. Jeg afventer dit venlige svar, fordi jeg ikke ved, hvad jeg skal gøre længere.

Thank you for your reply. I can see the situation you're in.

I'd like to point out that we give casinos up to 14 days to process a player's withdrawal. If that timeframe passes without your withdrawal being completed, our Complaint Team may be able to help by reviewing your case through a complaint submitted on our website.

I can also see that communication doesn't seem to be the casino's strongest point. If they're only giving you generic copy-and-paste replies, I completely understand why that doesn't inspire confidence or make you feel any more at ease. On the other hand, if the withdrawal is simply taking longer to process and they have no new information to provide, that may explain why you're only receiving the same standard responses.

For now, I would recommend being a little more patient. If nothing changes, the casino doesn't contact you, and you receive no updates after the 14-day period, come back and let me know. At that point, I think submitting a complaint would be the best course of action.

What do you think?

Det er fint, jeg kontakter dig på den 14. dag, da det er penge, jeg ikke ser igen, og i chattene fortæller de mig altid de samme ting, og på samme måde i e-mailen svarer de mig slet ikke. Mange tak.

I know this casino can sometimes take longer than expected to pay players, but I do think you'll receive your money as long as you don't give up and everything continues as it should.

Try not to think too negatively. I understand it's not easy when your money is involved, but hopefully the situation will be resolved soon.

And if nothing changes by the 14th day, just get back to us as I mentioned before. We'll do our best to help.

You're welcome, and have a great day!

Hej alle, jeg er i en lidt frustrerende situation med Posido Casino: Jeg har en saldo på €1.060, og min udbetaling er ikke gennemført endnu. Helt ærligt, jeg begynder at frygte det værste.

Jeg forsøgte at hæve €400 med det kort, jeg brugte til at indbetale, men det har været blokeret siden i går, uden fremskridt.

Jeg spørger alle, der har oplevet en lignende situation: Findes der udbetalingsmetoder, der normalt behandles problemfrit? Er det sandt, at mindre beløb er mere tilbøjelige til at gå igennem? Og vigtigst af alt, kender nogen en måde at fremskynde tingene på? Alle råd er velkomne, mange tak 🙏

Hej gutter, jeg har €1.060 på min Posido Casino-konto og har ikke været i stand til at hæve penge endnu. Jeg er bange for, at de aldrig kommer.

Jeg prøvede en testudbetaling på €400 med det samme kreditkort, som jeg brugte til at indbetale, men det sidder stadig fast, samme sted som i går.

Har du nogle råd til, hvordan man får i det mindste nogle af pengene tilbage? For eksempel hvilke betalingsmetoder der fungerer bedst og ikke er blokerede, eller om det er værd at prøve mindre udbetalingsbeløb... Tak til alle, der svarer 🙏

Hi!

Well, based on the reviews and forum posts, this casino has also in the past shown delayed payments. In my opinion that could be the case here. The way I understand it, the withdrawals have not been approved, so it may be delayed since the workers are busy. I'd say that would be the usual scenario. 😐

Take a look around. you may find the same experiences.

Mange tak for svaret! 🙏 I morgen er det 5 dage siden, at alting har siddet fast på samme sted, og jeg ved virkelig ikke, hvad jeg skal gøre. 🤷‍♂️ Jeg sendte kun én for €400 og lod den anden for €650 sidde fast, i håb om at de ville betale mig... ⏳

Overgangs-ID: bafa4d9f-1019-4b60-a70c-b8bf5a08c451

You are welcome; I get the frustration. It seems like literally nothing has been happening so it's natural to seek what to do. Frankly, the most common pain with delayed payment is that nothing can be done. It needs patience. As I tried to highlight the last time, this casino showed us delays in the past. The player before you experienced a longer delay but sadly did not come back with the ending.

Hos Casino Posido står vi over for et stort problem, fordi der er 3 udestående udbetalinger på 500€ hver i næsten 2 uger. Før disse var der 2 mere på 500€, og de blev krediteret normalt efter 3 dage, men i mellemtiden var der nogle gode sessioner, hvor saldoen nåede 30.000. I beskederne i livechatten er der altid det samme svar: den relevante afdeling behandler din udbetaling, og du vil snart se pengene på din konto. Hvad kan jeg gøre? Jeg vil selvfølgelig gerne hæve det fulde beløb.

Endelig?? Fik du løn?

Hello, usually in such situations one can only wait. I understand it's frustrating to be told there's nothing to do, but when the casino admits there is a delay, they must catch up with that based on their workload. I mean, chat operators usually have no further insight because the people do not work in finance.

Posido Casino, as far as I remember, has shown the same delays in the past—I actually wrote the same 2 weeks ago.... So, what I suggest is lodging the complaint and seeing what the casino is capable of doing. What do you think?

Jeg har en udbetalingsanmodning på €400, og den forventede tid er overskredet. Chatten siger, at de arbejder på det, men der er en forsinkelse, jeg kan ikke se en løsning, og supporten svarer ikke.

Jeg har en udbetaling på €400 på Posido Casino. Den forventede tid er gået, og chatsupporten giver altid det samme svar, men løser ikke problemet. Supporten svarer ikke engang, selvom jeg har fortalt dem, at jeg skal bruge mine penge til at foretage en betaling, og at jeg vil blive pålagt et gebyr, hvis jeg ikke gør det.

Hi. I’m sorry to hear that your withdrawal is delayed. Unfortunately, delays can happen at pretty much any casino for different reasons, and I know we’ve seen similar situations with this casino from time to time as well.

What exactly has the casino told you? Is your withdrawal still in a queue or under some kind of review, and have they explained what is causing the delay? Also, how long have you been waiting for the money so far?

If the casino gives a specific timeframe in its terms or advertises very fast withdrawals, for example within three days, I would still take that with a bit of caution. Delays can happen for various reasons, including some that may involve payment providers or additional checks rather than the casino itself.

You also mentioned that you need the money to make a payment. In that regard, I’d strongly recommend never gambling with money that you need for bills or other important expenses. If that money is lost, it can put you in a very difficult position.

We generally give casinos up to 14 days to process withdrawals. If you’re still waiting after that, feel free to come back and give us an update, and we’ll see what can be done from there.