Richard Casino – generel debat (side 2)

Fordi jeg ikke har logget ind i for lang tid; det er desværre standardpraksis hos GMX.

De nægter at tilbyde andre muligheder. Ifølge deres vilkår og betingelser skal man skrive fra den konto, som profilen blev registreret med.

Sure, but is there any way to regain access using that email address? I mean, it’s pretty common to have to write from a registered email address, but I think that if it’s possible to verify that it’s really you, then maybe it could be resolved, though I’m not 100% sure.

I have one more question, what do you need to address with the casino regarding GDPR? I’m just asking so I know whether it’s a good idea to recommend lodging a complaint or if we don’t handle these kinds of issues.

Jeg har anmodet om oplysninger vedrørende GDPR-databehandling. Nej, det er ikke længere muligt at genåbne lukkede konti hos GMX, og derfor kan jeg ikke længere logge ind. Jeg har dog allerede givet dem mine pasoplysninger, min tidligere e-mailadresse, min fysiske adresse osv.

I get it. But I asked about it, and we basically can't handle GDPR-related issues if they apply to you. I'm not sure how I can help you with this, since it seems you can't reach an agreement with the casino based on what you've described.🙁

Efter flere beskeder har du nu bekræftet, at du vil sende mig dataene. Tak alligevel 🙂

I'm really glad you figured it out. 

Take care! 🙂