3 år siden
Hvis du vil diskutere noget i relation til Ruby Slots Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Ruby Slots Casino – generel debat
3 år siden
i cant seem to get my $140 no deposit bonus
3 år siden
is anyone there
3 år siden
hello
2 år siden
i still cant redeem my NDB140
2 år siden
Hello, have you tried their support or chat, please?
2 år siden
dont know how
2 år siden
cant find it
2 år siden
I'm sorry me neither - can't pass the "Enchanted Garden 2" landing page with the current bonuses 🙁. I'm not even able to scroll the page down.
1 år siden
Ruby Slots uses every delaying tactic possible to keep winners from withdrawing.
1 år siden
Hello,
can you specify what sort of delay tactics you are facing?
Redigeret af forfatter 1 år siden
1 år siden
No customer support. No response to emails. ID information pending for weeks (selfie and DL). No verification of credit cards, etc. I quit. Their tactics are similar to those at Raging Bull. Scam.
1
1 år siden
If this is the way how the casino treats you, you should consider submitting a complaint.
More details can be found in this article.
1 år siden
Ruby slots casino is a scam. They owe me $2700 and won't pay me my winnings. They took my deposits but won't pay when you win. I WANT MY MONEY
1 år siden
Hello,
can you explain what makes you feel that the casino does not want to pay?
Can you explain what has happened?
1 år siden
I've explained over and over. They have taken my money from my account after denying my withdraw request. They did this after I provided all the documents requested, right up until the last day they had to approve or deny request. The casino made up some story about mixing funds because I made a deposit while still having $5 in my account. It was all my money. The casino are a bunch of liars and thieves. If they weren't, I would have my $2700. I am not a rich person, this is not right.
1 år siden
So true, and then makes up b.s. stories and will not pay. They owe me $2700. Now, the money has disappeared and they put $30 in my account. They are thieves and they can take their $30 and shove it where the sun doesn't shine.
1 år siden
Hello,
since those are the first 3 posts on the forum I was not informed about your situation, so I asked. I hope it is ok 🙂
I feel you are frustrated, but try to be calm and wait till your complaint advances further.
There are 13 persons for 688 opened complaints, so if I may answer your questions: "So, how long do I have to wait now? Can you help me or not?"
Yes, we will do our best. Kindly mind the timer though:
Kristina has 5 days to respond. I can imagine that this is not what you like to hear, so please, read about the complaint process here, to understand what it means to deal with one.
I hope we will help you in the end.
1 år siden
Thank you for your response. I will be patient, I'm just very frustrated and I feel violated by this casino.
1
