Kære værdsatte spillere,
Jeg skriver for at fortælle dig, at jeg er tilgængelig for at hjælpe dig med eventuelle problemer eller udbetalingsproblemer, du måtte opleve. Men for at jeg kan gøre det, skal jeg bruge dit spillerbrugernavn. Send mig venligst en personlig e-mail med emnelinjen "Fra Casino Guru" til enten support@scatterhall.com eller support@spinpirate.com. Vær sikker på, at jeg personligt vil behandle dine e-mails.
Jeg beklager eventuelle betalingsproblemer, du måtte have oplevet inden for de seneste par uger. Jeg vil også gerne minde dig om, at KYC-proceduren kan tage alt fra 1-5 hverdage på grund af det store antal spillere, der anmoder om KYC. Hvis du har spørgsmål til KYC-processen, så tøv ikke med at kontakte mig.
Husk, at det er vigtigt at være tålmodig og forstående, da store mængder af anmodninger kan føre til forsinkelser i behandlingstider. Vi sætter pris på din tålmodighed og samarbejde i denne sag.
Tak, fordi du valgte at spille med os, og vi ser frem til at løse eventuelle problemer, du måtte have.
Med venlig hilsen
Scastterhall
Dear valued players,
I am writing to let you know that I am available to assist you with any problems or cash-out issues you may be experiencing. However, in order for me to do so, I will need your player username. Please send me a personal email with the subject line "From Casino Guru" to either support@scatterhall.com or support@spinpirate.com. Rest assured that I will personally attend to your emails.
I apologise for any payment issues you may have experienced in the past couple of weeks. I would also like to remind you that the KYC procedure may take anywhere from 1-5 business days due to the high volume of players requesting KYC. If you have any questions about the KYC process, please do not hesitate to contact me.
Please keep in mind that it's important to be patient and understanding, as high volumes of requests can lead to delays in processing times. We appreciate your patience and cooperation in this matter.
Thank you for choosing to play with us, and we look forward to resolving any issues you may have.
Best regards
Scastterhall
Automatisk oversættelse: