SlotoRush Casino – generel debat

Hvis du vil diskutere noget i relation til SlotoRush Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

godaften, jeg registrerede mig hos ham og den anden cazzino relateret til ham, jeg var i stand til at fuldføre rollover og ikke betale 20$ euro, jeg begrænser det til 100 r$, jeg fandt det meget godt + det tager lang tid at bekræfte kontoen at kunne trække sig tilbage

Hello, so based on what you say, you like the casino, yes ? The verification process was long you mentioned, how long did it take ? Was there a problem with the documents ? 🙂

Jeg kunne lide det, det er ikke blevet bekræftet endnu, jeg syntes, at verifikationsprocessen var langsom, 30 timer og intet svar. Men ellers er det fint, det eneste problem, jeg ser, er, at hvis det ikke er verificeret første gang, skal jeg vente mindst 3 til 5 dage på, at det bliver verificeret.

Clearly, casinos are trying to take this process seriously and check everything thoroughly. Some places it may go faster, some places slower, it certainly depends on more factors. If it should only take 3-5 days, then I would not be nervous. 

Nevertheless, I don't suppose you've received the money yet, since you haven't gone through the verification, am I right? 

Jeg har brugt guru i 2 år, og jeg har aldrig været nødt til at gå igennem dette på grund af en henvisning herfra. alias i dag, det gav fejl hele dagen, da du forsøgte at indtaste kontoen vil ikke ind, er der nogen måde for dig at bekræfte dette partnerskab, fordi jeg er begyndt at tro, at slotorush casino på en eller anden måde handler i ond tro og ikke vil betale og vil kun indsamle brugerdata, indså jeg, at der fulgte et kasinonetværk med, som skal tilhøre det samme firma, hvor det ikke giver meget mening for et nyt casinofirma at lancere flere platforme, og ingen har en god standard, hvor der ikke er nogen chat, Jeg oprettede en konto den 30. 4 dage siden, og de besvarer ikke engang min e-mail, og nu giver casinoet mig en fejl, når jeg forsøger at logge ind på kontoen, jeg spørger, hvis du kan dobbelttjekke legitimiteten af kasinoet, så ingen andre går igennem denne besvær og spild af tid, udover at jeg mister lysten til at foretage en indbetaling der i fremtiden 'for sådan ignorering

de har verificeret mit dokument nu, men jeg kan slet ikke komme ind på kontoen, det giver mig en login-fejl, alle kasinoerne i dette firma er sådan her nu. Når jeg logger ind, får jeg en captcha-fejl, og denne kode vises Uventet token '<', "

Did you write to them about this problem which you also have in the email you mentioned ? They didn't write anything back to you and let you know what's going on and what could be behind it ? 

ola jaro, jeg skrev ja, og de informerede mig ikke, jeg vil give op for nu, jeg undskylder for at skulle bringe problemet til dig, jeg ved, at fejlen udelukkende er fra kasinoet, og jeg takker for den opmærksomhed du gav mig

You're welcome, but I wouldn't want to give up yet. If you have money in there then it's not fair of the casino not to inform you if you tried to solve the problem. 

I would recommend that you start a complaint with us and our team will try to help you with the whole situation. 

Just click here and explain what's going on and we'll see what we can do.

What do you think, are you in? 

tak, jeg åbnede klagen, men jeg har intet håb om, at problemet bliver løst for nogen, der kan se og følge chatten, opret IKKE en konto hos slotorush, opret ikke, red din mentale sundhed spild ikke tid med et lort casino sådan her

If the casino does not try to resolve the situation and our team finds out that you have the right to get your money and you have not violated anything, then at least a small satisfaction will be that I will get black points and the safety index will be changed. But let's not get ahead of ourselves and see how our investigation turns out. 

igen bliver jeg flået af slottorussh, jeg var nødt til at indbetale for at hæve, og de vil ikke lade mig. Din udbetalingsanmodning er ikke registreret! Minimum tilbagetrækningsgrænse nået

144,75 brl sidder fast på dette sted en måned spildt på at prøve at løse det

I see that the complaint has been left open. Which seems to be a hindrance in the withdrawal. I understand that the casino seems to have said that you have to deposit, but I don't understand that your payout is not registered. Does that mean it looks like you didn't make a withdrawal or how should I understand that ?

This casino is a fraud!

They offer 100% bonus money on the first deposit and the next 4 as well. Now i deposit 30 euro and choose 100% deposit bonus. Not added. I contacted them RIGHT away did not even play my balance was still 30 euro. They said we have a technicall issue but will be solved soon. So i keep playing and make 9 deposits and keep contacting them and they say will be fixed soon. After depositing almost 300 euro i said to them. I want a cool off untill the deposit bonusses are added. The agreed they even calculated how much i need to receive (See screenshot). They said CLEARLY the bonus amount will be added when your account will be reopend. Now is my account open again. Guess what no bonus money of almost 100 euro!

Just see the screenshots they are 100% wrong in this case and should be pay the bonus money out but i don't want even play anymore. I want my deposits back. I kept playing knowing that i would receive the bonus money once the 'technical problem' was solved. In my opinion they scammed me and maybe others as well.

Here the other screenshots of the chats.

May I know how long it took for you to come back to find out the bonus is still missing? I understand it is a bad user experience, but I'm a bit hesitant to call this a scam. I know you know the casino has no reason to "scam you for a few hudreds". Though I understand why you seem to be angry.

It is, however, not a first fresh casino suffering technical issues, which is, in my opinion, ruining their start.

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