Spin Samurai Casino – generel debat

Hvis du vil diskutere noget i relation til Spin Samurai Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Hej,

Jeg har et problem med at lukke en konto. Ingen kommer nogensinde i live chat, og jeg sendte 2 e -mails om en permanent kontolukning, da jeg ikke har kontrol. Efter 1 uge er hverken et svar eller en konto lukning, er det normalt for dem?

Jeg havde problemet med et tysk casino. Siden januar. Jeg stoppede med at skrive til dem. Jeg blokerede dem på min mobiltelefon med open source -appen Net Guard. På pc'en med firewall. Emnet udført.

For nogle kasinoer synes dette at være normen.

No, it's definitely not OK. They should close it as soon as they read your email, which shouldn't take more than 48 hours.

Kontoen er ikke lukket endnu, jeg har lige tjekket.

You could submit a complaint regarding this. It doesn't seem to be OK.

Hello,

I see you have a problem, I will be glad to help.

Please write me on my Skype live:.cid.f8c3ab8880dc0187

My email - Simon@samuraipartners.com

Best regards,

Samurai partners.

An online casino is a casino that you can play on the Internet. You can easily play casino games that you can play at the real casino just by accessing the site from your computer or smartphone.

It is gaining popularity all over the world as an easy gambling where you can experience the same experience at home without visiting a land casino overseas.

Hello,

I will not debate on RTP or delayed deposits but I would like to ask you about another issue you mentioned.

What do you mean by "refused to withdraw my last deposit"? Were entitled to a deposit refund?

Please note that verification is a standard and a decent casino must obey the local law.

Jeg har problemer med at hæve penge og har ikke været i stand til at løse det i 8 dage. Jeg er meget ked af det, fordi jeg elskede spin samurai casino, men der behøves ingen støtte for at kunne hæve.

Hello there,

so you have not received any explanation from the casino so far, have you?

Can you access your account, please? If yes, in what status your withdrawal currently is?

Additionally, did you choose a different withdrawal option than before or the same?

I know it's a lot of questions, but I would like to understand all circumstances.

Jeg fik flere forklaringer. Hver dag et nyt krav. Tilføj endelig en bankfilial med 5 cifre. Mine konti har 4 cifre. Jeg spurgte, om de kun accepterede institutionen Banco do Brasil, og de svarede mig ikke. Jeg har allerede en bekræftet bankkonto. Jeg sendte al den dokumentation, de bad om. Jeg talte i chatten, i e-mailen. En modstand, der gjorde mig meget ked af det. Fordi jeg nød at spille på siden, men dette spørgsmål om tilbagetrækning er meget kompliceret. Det har været 10 dages forsøg. Ville det ikke være nemmere at pixe personens CPF? Udbetalingsmulighed den samme, men forskellige bankkonti.

Hver dag fik jeg at vide, at alt var i orden, og om morgenen blev pengene returneret til spillet.

Blandt alle websteder de værste til at foretage betalinger. Jeg håber at komme tilbage her og give en god anmeldelse. Mange tak.

Det eneste forsøg, jeg ikke havde gjort, var at bruge en anden betalingsmetode. Jeg brugte Bitcoin nu. Lad os se, hvad de finder på. Jeg håber det virker nu.

En anden udbetalingsmetode end den, der accepteres til indbetaling, er blevet afvist.

De har min bankkonto bekræftet. Jeg udførte alle de procedurer, du anbefalede. Min indbetalingsmetode var kreditkort. Alle dokumenter godkendt. Den, der foreslog, at jeg ændrede tilbagetrækningsmetoden, var specialisten på Guru-hjemmesiden. Jeg forsøgte at hæve gennem Bitcoin. De accepterer kun udbetalingsmetoder, der bruges i indbetalinger. Nu sætter jeg bankoplysningerne på hævningen, og det bliver aldrig accepteret. Jeg forstår ikke, hvorfor hvis mine dokumenter blev godkendt, hvorfor betaler de mig så ikke med det samme. Herregud, så du? Jeg læste på hjemmesiden, at de tager op til 14 dage at foretage betalingen. Så ok!!! Men tag det derfra, at betalingen er øjeblikkelig. Det er en løgn. Jeg har ondt af folk, der tjekker Guru-webstedet for pålidelighed og finder et godt omdømme der. Fra det første øjeblik, jeg fik adgang til spin samurai-stedet, var det kompliceret. Jeg har ikke tid til at bruge dage og dage i chatten på altid at forsøge at løse det med et løfte om, at alt er ok og næste dag bekræfte, at tilbagetrækningen blev annulleret af dem og med dårlige undskyldninger! Vil du ikke betale, lad være med at betale, men fortæl mig ikke, at Spin Samurai er pålidelig!! Hvorfor accepterer de indbetalingsformularer, der ikke accepteres i udbetalingen? Jeg har gjort alt, hvad de fortalte mig for at rette kontodata, og de godkender altid ikke det. Sådan her? Hvis kontoen er blevet accepteret til indbetaling, SKAL DEN ACCEPTERES FOR UDTAGELSE. Meget uretfærdigt. Men jeg vil lave de nødvendige vurderinger, så andre mennesker ikke falder i svindel.

Hello, sadly it's pretty normal that the first withdrawal is bound to the KYC verification. First, your account and deposit payment option must be fully verified. Only after this is all verified, the finances will proceed to check your withdrawal. This is how it usually works. If you provide a different bank account, the casino must verify it as well in order to proceed with your withdrawal request.

For all those necessities, we accept full 14 days period if a complaint is submitted. I know it sounds hard, but keep in mind that casinos must obey the local law and regulations.

I do not think that this is a good idea if the verification is triggered.

Hello,

as I already mentioned the first withdrawal is almost always an exception - it's never instant and every decent casino provides information about the KYC verification in general terms and conditions.

After your account and payment options are fully verified, every other withdrawal should be much easier.

Also, keep in mind that not all payment options are available for your country, it strongly depends on the current situation and restrictions. To make it more smooth, you can always ask the chat before making a deposit to find the proper option for you based on the local restrictions.

I can imagine that this is all very inconvenient but I would not call that fraud.

sounds really weird and doesn't make sense, it's the first time I found a casino like this that has no clear reason, on holidays / weekends we cannot make withdrawals while deposits are always accepted at any time, why can you explain like that ,,,

Hello, the Christmas holiday can be indeed the cause of this unflexibility. The end of the calendar year is always considered as the slow week when most of Europeans and Americans taking time off what include most of businesses and services included banks etc. I would give casino some more time. They can lack the staff during the holiday time or simply have different working hours. In case your troubles persists, don't hesitate to inform us again.

Hi there,

I guess that you failed to understand that when you deposit into the casino, the transaction is almost instant simply because your payment provider does not care about the recipient - no one is reviewing the transaction. Is the same as when you pay your utility bills - no transaction checks 🙂.

Hence this argument is actually out of hand. 🙏

Furthermore, did you know that casinos occasionally allow you to play with their money for a limited time even without any bonus 😀? This occurs when the money is on the way from your account to the casino because sometimes it can take a few hours, you would not probably be much happy with the delay so the casino literally borrows the money in the meantime, so you can start to play immediately.