Spinbara Casino – generel debat (side 29)

I'm glad you gave us all an update. I know it's taking a while, but I'm glad you're gradually getting your money. I would recommend not gambling with the money so you don't lose it, and I would wait until you get it all.

Can you please keep me and the players updated?🙂

Jeg forstår, men de 14 dage skal være fra det første forsøg på at hæve penge, ikke?

Hello, is this a question about the complaints process? Let me add that, in general, the time frame begins with the first occurrence of the issue. Regarding withdrawals, it usually corresponds to the day the withdrawal request was submitted.

I'll be here if you need anything else, ok?

godmorgen…..

Det er anden gang, min betaling er blevet afvist ... hvad skal jeg gøre, skal jeg anmode om det igen?

Det samme skete for mig tre gange. Inden for 24 timer efter anmodningen om en udbetaling blev den annulleret, og de fortalte mig, at det var fordi min bank afviste indbetalingen, hvilket var en løgn. Jeg spurgte banken, og de fortalte mig, at der ikke var kommet nogen overførsel. Et par dage senere begyndte min prøvelse med, at de bad om dokumentation, og dette fortsatte i en uge med noget nyt hver dag. Til sidst besluttede jeg at spille de penge væk, jeg havde ventende på at hæve, fordi jeg vidste, at jeg aldrig ville få dem tilbage. €3.553 er det, jeg har kæmpet for i ugevis for ingenting. Så, min ven, jeg håber, du har bedre held.

Nå, jeg har lige modtaget pengene (500) fra hævningen d. 2. december! Karla, mange tak!

Hvordan prøvede du at få betaling? Med Mastercard?

Jeg tror, ​​jeg går samme vej; jeg har lige bedt om det for tredje gang.

Ja, Mastercard, men de fleste har en grænse på 500 om dagen.. så hvis de prøver at sætte 1000 ind på din konto, vil din bank afvise det.. så træk 500 ud og vent, indtil det bliver 500 igen hver gang..

Ja, først brugte jeg den samme betalingsmetode og derefter anmodede jeg om en bankoverførsel, men det var alt sammen forgæves.

Det afhænger af din VIP-kategori. Jeg var niveau 5 og kunne hæve op til 1500 om dagen, men det var nytteløst for mig.

Hello, from my perspective, it depends on why the request was cancelled in the first place. Maybe someone else has a relevant tip on which payment option works best for players living in your country. I'm trying to say that using the same method over again is probably not a good solution either.

Simply put, I would try a few times and then ask the casino for a clear recommendation on how to successfully withdraw. The way I see it, the other players have also experienced difficulties.

Jeg vil gerne sende en hurtig opdatering om min Spinbara-oplevelse. Jeg fastholder, at udbetalinger håndteres fuldstændig vilkårligt af casinoet. Takket være Martina, som var ansvarlig for min klage, har Spinbara indtil videre udbetalt 90% af min saldo. Og jeg taler om et femcifret beløb! Mange tak!

And I hope that soon you'll be able to get all of it.

Please keep us updated.

Det vil jeg. Udbetalingerne går rigtig godt i øjeblikket. Der er kun et meget lille beløb tilbage.

That's really good. Thank you for the update.

Ok I have played on a lot of sites and never had I ever had issues getting a payout for a win. I ended up winning 1400 dollars and tried to withdraw but it was over my limit. They have restrictions on how much a player can withdraw. I was limited and 500. I made the request on Sunday evening. Now it’s Friday and lots of chats with support and a few emails. Different excuse each time. One person told me it was in the final stages, another said it was already sent, after being told it was osent, I followed up a few hours later and told it was in final stages again. I know they want me to cancel the withdraw and play with the money but the time they are taking is not right. Not sure what else to do other than just keep going to support every hour.

thanks you reading and assisting

Hello, I guess it's quite a shock to see that for the first time.

Lower withdrawal limits are not cool, especially when casinos tend to call it a daily limit when in reality it takes far longer to get things done. I'd say the overall user feedback is not a coincidence; it's mixed, usually mentioning delays.

Hopefully, the complaint will help the casino understand that providing contradictory answers for delayed payouts typically undermines trust.

Could you kindly keep us posted about this endeavor here in the forum? I'm curious how you're going to proceed with them.

I finally got paid out 500 but feel I lost 700. Suggest staying away from this site

I imagine this leaves a bitter taste. Good to see the payment made it through, but it's not always the only thing.

Do you perhaps have some kind of favorite site you eventually return back to? No need to answer, of course; I'm merely trying to focus on something positive.

Første udbetaling (500 EUR): Anmodet sidste søndag. Siden da er status forblevet uændret på 'afventer'. Det betyder, at behandlingstiden på 48-72 timer (ifølge vilkår og betingelser) allerede er blevet betydeligt overskredet i dag, torsdag.

Efterfølgende udbetalinger: Jeg har en yderligere saldo på €1.080 til rådighed til udbetaling. I henhold til casinoets vilkår og betingelser kan en ny udbetaling først behandles 3 dage efter, at den forrige er gennemført.

Den bevidste blokering: Fordi casinoet bevidst tilbageholder den første udbetaling fra søndag, er 3-dages perioden for min resterende saldo kunstigt blokeret. Det betyder, at jeg ikke kan få adgang til mine penge i ugevis, hvilket er en urimelig forretningspraksis.

Yderligere oplysninger:

Ingen bonus: Alle gevinster blev genereret udelukkende fra indbetalinger med rigtige penge. Der er ingen omsætningskrav.

Spiller efter reglerne: Mine indsatser lå konsekvent mellem 1-3 EUR pr. spin.

Support: Chatten bekræftede blot, at 'alt er i orden', men afviste udbetalingen uden at give en grund. Da i dag (torsdag) er en almindelig arbejdsdag, er der ingen undskyldning for denne forsinkelse.