SpinBounty Casino – generel debat

Hvis du vil diskutere noget i relation til SpinBounty Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Spinbounty, support reagerer simpelthen ikke og analyserer ikke dokumenter

Hello,

it seems like you have a problem with the verification, haven't you?

I could not see what you put into your complaint until the complaint team evaluate it,

so I'm just guessing now.

Hej, præcis.

Jeg kan ikke kontakte online support.

Mine dokumenter afventer i dagevis.

Hello,

I see now.

No email answered and no chat possible.

Maybe it will sound silly still, have you tried to call their number?

(+44 (20) 376-911-95)

I tried to find their social media profile as well but was not successful.

Anyway, I'd say that documents verification could take a week, it depends on the casino's capacity. 🙁

Har nogen formået at hæve deres gevinster? fordi jeg ikke har tabt noget indtil videre

Jeg har problemer med at indbetale til spinbounty

What seems to be the issue?

Did you contact the casino to seek advise?

Jeg ringede, sendte mig en besked, men alligevel tog de mig ikke op og forsvandt med mine penge

Meaning your deposit has never appeared in your casino account? Or has vanished in the meantime?

I fear I don't follow you. 🤔

On the other hand, the complaint is about this:

"The casino claimed that it did not comply with the rules, since I have all the history I have everything, I won 5 thousand and they did not pay me, they simply disappeared with my money" So it's more likely about voided winnings. I presume.

De penge, jeg tjente på platformen, dvs. 5 tusinde, forsvandt

And which rule have you been accused of breaching, please?

Once the casino finds out you violated any rules, your balance might be voided due to the violation, you know?

Ingen regler, der virkelig var en joke, bare fordi det var et højt beløb, jeg har alle indtjeningshistorierne der

If you have not done it yet, please send all relevant communications, screenshots - everything to the complaint handler. It's very important, especially in cases where the casino says literally nothing!

Thank you and best of luck!