1 år siden
Hvis du vil diskutere noget i relation til Spinpirate Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Spinpirate Casino – generel debat
1 år siden
Efter min mening tager KYC-verifikationen af mine dokumenter alt for lang tid
Automatisk oversættelse:
1 år siden
@Spinpirate Casino hvorfor tager min verifikation så lang tid??? Det kan ikke være sandt i 2 dage
Automatisk oversættelse:
1 år siden
Hello.
Sadly, the @ spell does not work here. Even if it did, the casino would most likely didn't respond.
What seems to be the issue? Are you waiting for the documents to be approved? When did you submit the documents? I'd say a few days are not so bad. There are many things that can result in delays, so I recommend being patient for now.
Keep us posted.
1 år siden
Jeg uploadede dokumenterne mandag morgen, 2 dage er gået siden da, og der skete ikke noget
Automatisk oversættelse:
1 år siden
Min konto er lige blevet bekræftet
Automatisk oversættelse:
1
1 år siden
Dear valued players of Spinpirate,
I am writing to let you know that I am available to assist you with any problems or cash-out issues you may be experiencing. However, in order for me to do so, I will need your player username. Please send me a personal email with the subject line "From Casino Guru" to either support@scatterhall.com or support@spinpirate.com. Rest assured that I will personally attend to your emails.
I apologise for any payment issues you may have experienced in the past couple of weeks. I would also like to remind you that the KYC procedure may take anywhere from 1-5 business days due to the high volume of players requesting KYC. If you have any questions about the KYC process, please do not hesitate to contact me.
Please keep in mind that it's important to be patient and understanding, as high volumes of requests can lead to delays in processing times. We appreciate your patience and cooperation in this matter.
Thank you for choosing to play with us, and we look forward to resolving any issues you may have.
Best regards
Spinpirate
1
1 år siden
Mange tak for reaktionen!
Min konto blev bekræftet i går, og i dag blev de første 500€ behandlet af dem, hvis det fortsætter sådan med de resterende betalinger, og de rent faktisk når min konto, vil jeg være mere end tilfreds!
Hold det op kære casino
Automatisk oversættelse:
1 år siden
Dear Isco33,
You're very welcome! I'm glad to hear that your account was verified and that your first payment of 500€ was processed successfully. It's always a great feeling when things go smoothly and as expected.
I hope that the remaining payments are processed just as smoothly and reach your account without any issues. If you have any questions or concerns along the way, feel free to reach out to the appropriate support channels for assistance.
Best regards,
Spinpirate
1
1 år siden
Hej kære Spinpiratecasino, min anden udbetaling har været afventende i mere end 24 timer, hvornår sker der noget igen?
brugernavn Isco33
Automatisk oversættelse:
1 år siden
Dear Isco33,
I hope this message finds you well. I am writing to inform you that we have sent you a payment of 500 euro yesterday, which should already be reflected in your account. We apologise for any delay in the payment and thank you for your patience.
I would also like to let you know that we will be making another payment to you today. This payment will be sent out promptly and should reach you within the next few business days.
If you have any questions or concerns regarding the payment, please do not hesitate to contact us. We value our relationship with you and appreciate your business.
Thank you for your cooperation and understanding.
Best regards,
Spinpirate
1
1 år siden
Do you think it's a good casino?
1 år siden
Indtil videre kan jeg bestemt sige ja! Jeg har aldrig modtaget så meget feedback fra noget andet casino som fra Spinpirate eller Scatterhall
Automatisk oversættelse:
1 år siden
Hej kære Spinpirat,
Så jeg kan ikke markere modtagelsen af penge på min konto som positiv og den anden udbetaling er heller ikke sendt endnu, men jeg er i et meget positivt humør takket være din daglige feedback!
fortsæt 👍
Automatisk oversættelse:
1 år siden
Hi Isco33,
Thank you for positive feedback and for your patience. As we mentioned before, the second payment will be set today and processed soon. We appreciate you as a player and value your patience throughout this process. I apologise for any confusion or inconvenience caused by the delay in processing the payment. Please rest assured that we are working diligently to get it to you as soon as possible. Thank you again for your understanding, and we look forward to continuing to provide you with a positive gaming experience.
Sincerely,
Spinpirate
1
1 år siden
Hej, som lovet, min anden udbetaling er lige blevet behandlet og sendt, der er intet på kontoen endnu, ikke engang den første, men tak alligevel, den tredje er ansøgt, jeg håber, at behandlingen vil fortsætte med at være så hurtigt, så ser jeg dit casino virkelig meget højt oppe favorit
Automatisk oversættelse:
1 år siden
Hvornår kan jeg forvente den tredje udbetaling på €500? Betal dem i morgen. ?
Automatisk oversættelse:
1 år siden
Hey SpinPirate Casino,
My account username is slickfox.
I have made a deposit via Instant Bank Transfer.
The money has already been debited from my bank account and should already have arrived at your end.
In the past, this payment method has always been instantaneous, I even deposited with it a few minutes ago in another casino, and received my deposit within seconds, and I could play straight away.
It's now been over an hour and my balance has not updated.
Could you please check if you have received my payment?
It should 100% be there, since I used the Instant Banking payment method, and my banking app confirms as well that the payment was sent in real time.
Thank you for your help.
1 år siden
Dear slickfox7,
Thank you for your recent post in our casino. However, we kindly ask you to add a relevant post to the casino in question and avoid posting the same content in both. We appreciate your cooperation in keeping our platform organised and engaging for all users.
We wish you the best of luck in our casino and hope you continue to enjoy your experience with us.
Best regards,
Spinpirate
1
