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Spinsala Casino – generel debat (side 5)

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12 måneder siden
gbdk

Also feels like you are taking this as a personal attack when people are just worried and annoyed because nothing is being done about this case. Not warning players about it, first solving this case for weeks and then announcing that this site was a scam. Preventing more players falling for this scam is the most important part right now because the site is still online. Affiliate sites have some responsibility what they advertise, especially when there's evidence supporting it and it has been given to you long time ago and still nothing has happened.

12 måneder siden
gbdk

This forum thread is the best it can do, and I appreciate your efforts.

As I said, the whole company was away last week, and this week we have the Easters - so the whole matter is the time.

I'm sorry you feel like you're being ignored. I'm trying to face all your negative feelings despite the fact that I can't help.

That's basically it.

Miidelgado
12 måneder siden
gbdk

This forum thread is the best it can do, and I appreciate your efforts.

As I said, the whole company was away last week, and this week we have the Easters - so the whole matter is the time.

I'm sorry you feel like you're being ignored. I'm trying to face all your negative feelings despite the fact that I can't help.

That's basically it.

12 måneder siden
gbdk

If you don't mind, I won't respond here anymore; it is a lost effort for me. I'm sorry

For your information, the system pre-checks posts and won't automatically publish them if there are any flags. This is a precautionary step to deter scammers. Check your email, please. But I guess you have your opinion once more already.

Well, I'm going to approve the post and wish you farewell.

Radka
12 måneder siden
gbdk

Yeah you can leave, there is no point continuing this conversation with you because you can¨'t understand the seriousness with this thing. You would understand it better for example if you were one of the victims that fell for this fraud site. Luckily I didn't fell for it since I noticed the site is fake first time visiting the site and immediately reported it to game providers and affiliate sites. Let's just hope people won't join the casino through guru's link because nothing has been done to warn players about this site. Me and other players have to do the job ourselves because affiliate sites are too busy doing other less important stuff.

Also I don't recommend trying to contact the "casino" they will never respond of if they do they will lie. Ask the game providers (Hacksaw, pragmatic, push gaming, no limit city) and you will see all the evidence we sent was true.

louhija
12 måneder siden
gbdk

I understand the situation pretty well. But I can't do anything—it's the holidays, the whole office is away, and the same goes for Monday. That's why I stopped responding. Sending reminders to people who are not at work is pointless, as well as explaining that to you. Kindly accept that I will get back to you next week.


12 måneder siden
ptdkgb

Jeg ved ikke, om det kun er mig, der har det sådan... Men disse svar er lidt for "aggressive"... for os, der er på spillernes og sandhedens side... For meget aggression, ironi og bratte reaktioner. Jeg forstår det ærlig talt ikke. Det er underligt!!!

Automatisk oversættelse:
12 måneder siden
gbdk

It's a public holiday now anyway, so nothing will be done. I would just be happy if it was processed promptly now

Miidelgado
12 måneder siden
gbdk

Yeah I feel the same way.

louhija
12 måneder siden
ptdkgb

Nu hvor du fortæller mig om det... vil jeg tjekke noget ud!!! guruens link til spinsala.

Automatisk oversættelse:
12 måneder siden
gbdk

Interesting, I didn't know site like this exists where you can check if casino offers real games or not.

file

louhija
12 måneder siden
gbdk

Where?

Miidelgado
12 måneder siden
gbdk

gamecheck.com , not all casinos are tested there but most of them are.

louhija
12 måneder siden
ptdkgb

Tak!

Automatisk oversættelse:
12 måneder siden
gbdk

I have now received an email from the Head of Data & Complaints guy and looks like they haven't even seen the evidence we have sent 1-2 weeks ago. This is unbelievable.


Well he asked me to send proof and I sent the same evidence to him that I did 1 week ago via the button here. Hacksaw gaming literally responses within 24 hours when you ask about the legitimacy of spinsala.com via email.


Also it's weird how Casinoguru hasn't been informed about spinsala.com because even twitch casino streamers announced 2 weeks ago on their streams that they have got a message from the game providers saying how spinsala is hosting pirated games.

Redigeret
12 måneder siden
gbdk

This is making me angry.. There's a new complaint against spinsala.com on casinoguru, player asking to get their money back after learning the casino is a fraud. I really hope he/she didn't join this casino through guru's link when this site has been advertised even though you guys have been sent evidence weeks ago and never warned players.

12 måneder siden
gbdk

This is exactly what I meant that what could happen when you don't put a warning... Casinoguru has no morals or empathy towards players seems like.

12 måneder siden
ptdkgb

Jeg ved ikke, om det kun er mig, der har det sådan... Men disse svar er lidt for "aggressive"... for os, der er på spillernes og sandhedens side... For meget aggression, ironi og bratte reaktioner. Jeg forstår det ærlig talt ikke. Det er underligt!!!

Automatisk oversættelse:
12 måneder siden
gbdk

I am not quite sure to which post you are referring, actually.

What exactly do you mean, please?

12 måneder siden
gbdk

This is exactly what I meant that what could happen when you don't put a warning... Casinoguru has no morals or empathy towards players seems like.

12 måneder siden
gbdk

I'm sorry you feel this way, but as said before, we have our ways we work on our reviews. If you are not okay with that, perhaps you have to leave here.

What do you say?

No one likes to read about you complaining all over again about us here, and it is simple: if you don't like to be somewhere, you simply go. 🤷‍♀️

Sorry to tell you this, but this is how I really feel.

Or you leave our whole team to do our job as we always do. Thank you very much.

Indlæg af louhija er blevet skjult
Årsag: Stødende indhold
12 måneder siden
gbdk

Other smaller affiliate sites have fixed/removed Spinsala within days after I sent the evidence. You should do the same in future. Like I said Guru has responsibility also when marketing sites and if someone goes to the site because there was no warnings it's your fault partially. Ofc players should do background check but I think most of them trust the affiliate sites and they don't read the comment section. Imagine just one quick fix on the review could potentially save people's money but no.

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