Hej igen.
Prøv at falde til ro, tak. Det, du skal forstå, er, at hver involveret part (dig, kasinoet eller Casino Guru-teamet) har syv dage til at svare, når de skal gøre det for at flytte klagen fremad . Når denne periode udløber uden svar, vælger vi normalt at forlænge fristen med yderligere syv dage. Nu er det faktisk din tur.
Derudover, ser jeg på kasinoets sikkerhedsindeks, tror jeg, at du havde en chance for at finde ud af, at dette casino ikke er til at stole på, så har du overhovedet tjekket det?
https://casino.guru/star111-casino-review#tab=js-tab-reputation 👈
Advarslen var ret klar:
"Meget høj værdi af tilbageholdte gevinster i spillerklager i forhold til kasinoets størrelse"
Jeg er ked af, at du har truffet et så dårligt valg, nu håber jeg bare, de vil tale med os til sidst. Det er det eneste håb.
Næste gang, så lav noget research først, tak 🙏. Du ville ikke være i denne situation, vil jeg vædde på.
Hello, again.
Try to calm down, please. The thing you need to understand is that each involved party (you, the casino, or the Casino Guru team) has seven days to respond when they are required to do so to move the complaint forward. When this period elapses without a response, we usually choose to prolong the time limit by another seven days. Now, it's actually your turn.
Additionally, looking at the casino's Safety Index, I believe you had a chance to find out this casino is not to be trusted, so have you even checked that?
https://casino.guru/star111-casino-review#tab=js-tab-reputation 👈
The warning was pretty clear:
"Very high value of withheld winnings in player complaints in relation to the casino's size"
I'm sorry you've made such a poor choice, Now I just hope they will talk to us eventually. That's the only hope.
Next time, do some research first, please 🙏. You would not be in this situation, I bet.
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