11 måneder siden
If the casino is not willing to cooperate with us, there is not much to do, actually. 🤷♀️
The complaint will finish as unresolved, and the rating of the casino will go even lower.
TikiTaka Casino – generel debat (side 10)
11 måneder siden
Okay, jeg troede, at der var flere muligheder, eller at Guru Casino havde mere kapacitet til at løse disse problemer.
Jeg er bange for, at der ikke er nogen løsning på dette. De er et svindelcasino, og de ønsker ikke at svare eller vise deres ansigt. De har ikke besvaret mine e-mails i ugevis...
Automatisk oversættelse:
11 måneder siden
If they don't even answer us then I'm not surprised. Unfortunately there is not much to do when no one from the casino wants to talk. It's a difficult situation and we try to help as much as we can, but some situations are hard to handle even for us.
I wish we were wrong and it would have been different.
11 måneder siden
The withdrawals I made are still being paid. But it goes very slow. The last ones took 10-12 days.
They also put back the limit from 800 to 500 euro. Which will make the process even slower from now on. It seems like a cunning delaying tactic..
11 måneder siden
Hmm, that's not very user-friendly at all. No wonder one can easily consider this a tactic. 🙁 I guess you did not get a convenient explanation, did you?
11 måneder siden
"Withdrawal limits vary depending on your account level, which is determined by your gaming activity within the last 90 calendar days.It also changes depending on the ratio of your deposits, withdrawals, as well as the bonuses that were received.The level is automatically calculated by our system, and we are not able to influence the status of any player's account manually.Your current status (Level 1) allows you to withdraw up to 500 EUR every 24 hours up to a maximum of 3 active withdrawal requests."
11 måneder siden
Nice,...
Not only should the withdrawal limit apply to the entire amount withdrawn, but it should also respect the current limits in effect at the time the player submits the associated withdrawal request. Lowering the limits due to the very same withdrawals is not fair at all and makes no sense. Why would a player deposit at the same time - just to keep the VIP rank at the same level... oh my.
11 måneder siden
Exactly. And why would you make more deposites if you already have a nice profit, ready to gamble with.
I received some withdrawals now but it took between 7 and 12 days per withdrawal. The last ones were the slowest.
I guess It will take several months before I got it all.
and I will not be surprised of the website will close or my account wil be shut down in the meantime. We will see...
But still; If it's a pure scam, they would'nt withdrawal any requests ..
11 måneder siden
If we were discussing a different casino, I would vote in favor of filing a complaint. We should investigate such a foolish approach, especially since it's free. To be completely honest, though, this site is already recognized as a terrible place to play and I'm not convinced the management cares about fairness much:
Plan to pay but making that a total hell...
What do you think? 🙁
11 måneder siden
I have little faith in that either. I post my messages about TikiTaka to let others learn from my experience. The best thing I think is to at least stop depositing money here, stay calm and wait patiently for the ongoing money requests.
I have only received a small part of my winnings now, but after a couple of weeks I have now received my deposit back and a small profit. So it is not the case that they necessarily take all your deposited money.
11 måneder siden
We all appreciate your willingness to share even this kind of experience. I am glad to see that you received the deposits, along with a little extra; however, overall, the situation is still very disappointing and every warning shared is a huge help.
10 måneder siden
Godmorgen.
Har nogen problemer med at få adgang til Casion Online TikiTaka?
Jeg har ikke kunnet logge ind siden i går, og supportteamet har ikke svaret mig.
Tak.
João Paulo Carvalho
Automatisk oversættelse:
10 måneder siden
Hello, what does it show you when you try to log in to the casino, can you show me? Have you tried emailing to see if something is wrong.
Do you have money waiting to be cashed out?
10 måneder siden
Det er blevet løst. Tak.
Automatisk oversættelse:
SvarCiter1
10 måneder siden
That escalated quickly. 😀
but when it is positive all good I would say.
So do you have money here and are you waiting for withdrawal or not? 😀
8 måneder siden
Meget dårlig oplevelse
Meget dårlig oplevelse. Det tager mere end tre dage at lade dig hæve penge. Hvis du spærrer kontoen med dine penge, giver de dem ikke tilbage. Ingen verifikation for hævninger. De lader dig ikke hæve decimaler, kun hele tal. Skandaløst.
OPDATERING
To uger til at få mine penge ud, og de bliver ved med at afskrække mig.
SPIL IKKE HER
Redigeret
Automatisk oversættelse:
8 måneder siden
What is the reason for this delay, though? Have they explained it to you?
So, do I understand that it is written in their terms that if you'd like to close your account, they won't pay the remaining balance on your account? Right?
That really is not good at all, and you have done right to inform everyone here about it, for sure.
8 måneder siden
Ja, da jeg var indenfor, indså jeg, at dette spillehus ikke er reguleret i Spanien. Så vær meget forsigtig. Jeg havde næsten glemt de 17 euro...
Automatisk oversættelse:
8 måneder siden
Well, I bet Romi was interested in whether the casino explained the delay to you. We are aware that this casino is not licensed in Spain. But it appears you did not know. If you ask me, the lower Safety Index is a much bigger concern for me.
Many casinos implement this rule because players previously avoided KYC by requesting account closure while their balance was still active. They believe the withdrawal will become instant and take it as an advantage. Hence comes this rule. However, the outcome depends on specific circumstances. This, I believe, brings us back to the issue of your delayed payment.
Of course, when you’re left with such a small balance in the casino account, 17 euros is basically the last sad drop. And the experience you’re describing is exactly the classic ‘casino marathon of misery’ — you wait days just to get any withdrawal, and then they won’t even pay out the small change because ‘decimals? Nope, here we play with whole numbers only, brother.’
At this point, it’s not about fairness anymore, but about this kind of casino trying to squeeze out every last cent and keep you on a leash. Customer support is either slow or completely useless, verification? We don’t need that, it just slows things down. Pure comedy, right?
Glad you have the complaint already...
8 måneder siden
Hej, Romi.
Tak for dit svar, det fik mig til at føle, at i det mindste nogen forstår, hvor surrealistisk det hele har været.
Sandheden er, at jeg ikke vidste, at de ikke havde licens i Spanien, før jeg allerede sad fast i udbetalingsprocessen. En kæmpe fejl fra min side, det indrømmer jeg. Decimaltallene gjorde mig målløs: Jeg har en saldo der, som jeg bogstaveligt talt ikke kan røre, og de giver mig intet andet valg end at spille på den. Det er som om, de siger: "Tak for dine penge, gå nu ud og spil og se, om du også taber dem."
Så ja, det er præcis som du siger: et fuldgyldigt elendighedsmaraton. Tak fordi du sætter ord på og humor i noget, der kun forårsagede mig frustration.
Hilsen og tak igen for det ærlige svar.
Automatisk oversættelse:
SvarCiter1
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