TikiTaka Casino – generel debat (side 14)

When exactly have you requested those withdrawals, and is your account already verified there?

I hope that everything goes well and you come back here with positive news, for sure.

The withdrawal requests were submitted at the end of December. (24th/25th/26th)

The account has not gone through any verification process yet, and no documents have been requested so far.

According to support, the withdrawals are currently in queue and under review by the finance department.

Thank you, I will definitely update the thread once there is any progress.

Update:

Perhaps the delay is caused by the fact that they were not working in full during Christmas, you know. 🤷‍♀️

So, please let us know your news whenever possible.

I think so too, I’ll let you guys know whenever I have an update

These are the exact same replies I recieved. I hope you have a better outcome than I have.

what happened to you?

Still no update yet?😕

Hi, what outcome did you have? Can you describe it to me a little, please? 

No nothing yet. I am really surprised by this. Normally online casino’s pay really fast. Everytime you contact them you get the same reply😅

In a few days I will have to move on to a complaint against TikiTaka. This is not how I wanted it to be sadly.😓 I have no choice in this now.

Do not worry much about such a call. You are not the only one. Based on the other complaints and this thread, the casino has certain space for improvement. 🙂

I hope it won't take long for you to get the money.

Hello,

I have been uploading documentation for the last six months. Tikitaka Bookie says that I must verify all my deposit sources. Each time they verify one document, they then request a new one.

They take a month to verify a document and the support answer is always the same. They are only support and i can't contact with the corresponding deparment

I have made deposits using MiFinity and a JetonBank card. This situation has been ongoing since August, and I don’t know what else I can do.

That's a really long time, and you came here just at the right time because our complaint team can still intervene in your case, you know.

Please follow this link where you can submit your complaint. Describe the whole situation well, and then hopefully we will be able to resolve it.

So let me tell you guys my experience with this casino. I’’ve won in the begining of January around £6000 and they paid out everything but now i’ve won another 18k and suddenly it’s a delay

Do you think i’m gonna get the funds back?

Hello, and congratulations on such a wonderful sum.

Let me put it this way, if I may. This casino pays; however, on some occassions and higher sums may be those occasions, the withdrawals take some time = delays.

If I may guess, I would bet you get the money unless the casino comes up with a reason for the fund voidance, which, however, is only mentioned here to demonstrate the ability to pay in all other cases. Thus far, our complaint system has not recorded a single unresolved payment.

I dare to say that it seems to be "just" a delay. Would you mind complaining too, by the way?

The option is here 👈

Hej, jeg foretog en indbetaling på cirka €500 uden bonus og vandt €1500. Den 24., 25. og 26. foretog jeg tre udbetalinger på €500 hver. I dag annullerede jeg ved et uheld udbetalingen fra den 24. og anmodede selvfølgelig om en ny udbetaling. Torsdag den 28., efter at deadline var udløbet, sendte jeg en e-mail, og de fortalte mig, at de havde travlt. Ud fra hvad jeg har undersøgt, leger de med folks tålmodighed. Jeg opdaterer disse oplysninger.

Hey, it's possible that it will take a little longer. Not every casino is that fast, even though they advertise that they have fast withdrawals. Also, canceling a withdrawal can delay it, even if it wasn't done on purpose. 

I would like to add that we give casinos 14 days to send the money to the player, and if that doesn't happen, we can try to assist you.

Jeg udelukkede mig selv for et par måneder siden. Det var ret vanskeligt, fordi de kun behandler det via e-mail, og de svarer på engelsk og siger, at de ikke forstår dit sprog. Efter flere e-mails lykkedes det mig endelig, men overraskende nok sender de mig e-mails med gavekort. Den selvudelukkelse, jeg anmodede om, var permanent, men min konto er aktiv igen. Jeg tror ikke, det er lovligt.

Hi, did you manage to log into your account at this casino? That's important, I would say.

Unfortunately, even from a casino where you have self-excluded yourself, you can still receive promotional offers. But that doesn't mean your account is active. Try to clarify that for me.