TikiTaka Casino – generel debat (side 6)

Do they ever respond to you when you contact them? Live chat is quick but AI I think and they don’t answer emails.

Unfortunately, as you can see here, we have many complaints running for this casino right now, and the casino is not very responsive. I just hope that the situation will change soon and they solve them all.

Otherwise their safety index, which is already pretty low, will go even lower then. 🤷‍♀️

No problem, when you look at other sites it does appear that they process the withdrawal but anything from 6-10 business days. Very slow but as long as it comes back it doesn’t really matter. Mine is only low value £270, £110 profit. I think I some are much higher than that online.

Det er rigtigt, de har kunstig intelligens, og svarene er altid de samme. Gereric... De løser ikke noget.

Jeg ville tænke mig om to gange, før jeg spillede her. Det er et kasino med et godt tilbud, men det er meget, meget uigennemskueligt. Det er et kasino, der ser svigagtigt ud...

Agreed, I haven’t taken any bonus so hoping that helps when paying out. It’s hard to tell if anyone does get paid out as a few state they have done but others have either cancelled withdrawals and played until it’s zero or haven’t updated anything.

De åbnede min konto igen uden min anmodning... Det tog mig lang tid at få den lukket, og nu kan jeg se, at de har genåbnet den for dig. (Som sagt er de en svindel.) De overholder ikke noget og vil bare have folk til at spille ukontrolleret... der er ingen ansvarlige spil eller regler. Alt går for dem...

The whole delay on withdrawal, being able to cancel withdrawal is done to get people to cancel and blow the lot.

Absolut, det er en meget dårlig praksis. Det er gjort, så kunderne ikke kan få betaling og ender med at spille væk alt... De er et kasino uden principper eller love. Det er meget farligt at spille her. Det burde offentliggøres... men jeg ved ikke, om Casino Guru er villig til at gøre noget imod dem.

I am sorry that they did this to you.

May I ask if the account was closed due to the gambling problems, by any chance?

If so, there is no way they should reopen it for you.

There is a way you can block yourself from their site by asking someone close to you whom you can trust to set up a new password for their site and never tell you what it was.

Could you try that, perhaps?

If you feel that our team could try to help, surely feel free to file a complaint here.

Hopefully we will be able to communicate with the casino regarding your withdrawal.

It would help but only been 4 days

I know you say wait 14 days so that will have to be it and see what comes, I am not hopeful as they haven’t even asked for verification yet.

Yeah, we are not able to intervene before the 14-day time frame. That is right.

Let's wait a bit then and see how it will go.

Try not to get into negative thoughts, though.

Yeah it’s not the end of the world if it takes a while/doesn’t turn up. Can always see what the bank says if they don’t send it, hoping they do or they may answer you guys.

Ja, det var lukket, fordi jeg tabte meget og ikke styrede spillet... nu har de åbnet det igen, og jeg har tabt igen... Jeg ved ikke, om jeg kunne klage.

Problemet er, at de ikke besvarer mine e-mails, og chatagenterne er bots... der bruger kunstig intelligens og kun tilbyder generiske svar.

Did anyone get asked to verify? Usually as soon as you withdraw on any website they ask for it, this one though nothing which is strange.

Let's wait and see then. We're here, always.

I understand that, but it is really important to state the reason to them very clearly and write that the reason is gambling issues.

If you did so, we may be able to help you get your deposits back.

Otherwise, unfortunately, it won't be possible because the casino must be informed about the gambling issue so they can act accordingly.

It is not really unusual that not all of the online casinos ask for verification, though.

So, hopefully, they will proceed with the withdrawal all good. 🤞

Okay, hvilke oplysninger har du brug for? Og hvordan får jeg det til dig? Jeg har sendt mails og screenshots.