10 måneder siden
Hvis du vil diskutere noget i relation til Trip2Vip Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Trip2Vip Casino – generel debat
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10 måneder siden
Ive asked Walter in chat for a cool off on my account because of gaming problems...he tried to entice me with free play and flat out refused to do so after 20mins of pleading. unbelievably low class and morals. predatory in nature. In fact im severing contact with all Dama NV related products as a direct result of this interaction. if they had responsible tools at their players fingertips one would not need to pander to chat about it.
10 måneder siden
Hey, that's definitely not what it should look like if you asked for a cool off period. Did you lose any money because of it?
1 måned siden
Jeg har ventet på min indbetaling i over to dage, og chatsupporten er uhjælpsom og uprofessionel.
Automatisk oversættelse:
1 måned siden
Have you checked with your bank, please, if the payment went through all okay?
1 måned siden
Ja, det blev trukket direkte fra min bankkonto.
Intet blev refunderet eller lignende.
Automatisk oversættelse:
4 uger siden
Did you see it on your bank statement? Right?
I believe, though, that you should contact the bank directly and ask if the payment was really sent, actually.
Could you try it, perhaps?
4 uger siden
Ja, det er helt sikkert alt korrekt.
Jeg har indbetalt penge på dette casino før uden problemer, men der er ikke sket noget i dagevis.
Automatisk oversættelse:
4 uger siden
In that case I hope that everything will be fixed soon. At least you have some experience from before, when all was okay.
4 uger siden
Det er mærkeligt, at pengene straks blev trukket fra min konto og ikke er blevet refunderet. Supporten siger, at det er betalingsudbyderens skyld, men det fungerer helt fint med den samme betalingsudbyder et andet sted.
Automatisk oversættelse:
3 uger siden
Yeah. That is why I suggested contacting the bank, because many times it is on their side, actually.
It can really happen that the payment gets stuck somewhere.
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