Viking Luck Casino – generel debat

Hvis du vil diskutere noget i relation til Viking Luck Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

SCAM bookmaker Jeg indsatte 200 BRL, de forbød min konto uden selv at SPILLE

Hello, I see that you had the same problem in the past with the casino and you had a complaint about it. Is it basically the same situation? Why didn't you finally answer us to try to help you? Do you think reopening the complaint might help? Did the casino explain to you why it took this step?

Let me know.

God eftermiddag

Jeg har ventet på min første refusion i 18 dage nu.

Jeg har 3 ventende udbetalinger på €500

Hello, are you waiting for a withdrawal or a refund? These are two different things, so please clarify.

18 days is quite a long time. Did the casino give you any reason for the delay?

Was it necessary to verify your identity?

Godmorgen

Der er 3 udbetalinger på €500 og en samlet saldo på €10.000

Jeg har allerede indgivet en klage og venter på svar fra @casinoguru.

De giver mig altid de samme svar, og at casinoet (vikingluck) er forsinket med betalinger.

Tak, Jaroslav

Oh, I see, now I understand correctly.

I think that wouldn't be enough for me either, since you've been waiting for your money for almost three weeks now.

I hope we'll be able to help you.

Have you already been verified, or was that not necessary?

I princippet behøver jeg ikke verifikation

Jeg har ventet i 20 dage på min udbetaling

Altid de samme svar i kundeservice og via e-mail.

Jeg skriver til dig hver dag

Jeg ved ikke, hvor længe jeg skal vente.

Nå, jeg er stadig den samme, ingen nyheder.

Altid de samme svar

In the complaint, there is a timer that shows how much time each party has to respond. 

As for how long you will have to wait for your money, I cannot say. I would be happy if you didn't have to wait at all, but I can't promise you anything. 

It's sad that this is the case, even though it definitely shouldn't be. 

We have to keep waiting for Dominika until we contact the casino.

Godmorgen

Ja, jeg må vente, lige nu har jeg ingen anden løsning.

Venter på at nogen skal hjælpe mig, eller at Vikingluck Casino skal betale mig mine penge.

Jeg har spillet, jeg har væddet, jeg har vundet en præmie, så det normale er at kunne modtage præmien til tiden.

De har juridiske vilkår for det.

Tak og hilsner

Let's think positively, that's what's important now. 

If everything was in order on your part, I firmly believe that sooner or later you will have the money in your account. 

Jeg håber det, men det er længe siden.

De har eskaleret sagen flere gange, og de håndterer den hastebehandling. Dette har været tilfældet hver dag, siden de tre hverdage, der kræves ved lov, er gået.

Men jeg ser, at der er flere klager af samme årsag.

Tak, Jaroslav

I hope it turns out well.

If they escalated it, then at least they are dealing with it, which is good.

We'll see what happens in the coming days.😉

Godmorgen

Jeg ved det ikke, der er kun et par timer tilbage til den klage, jeg indgav, afsluttes, og jeg har stadig ikke modtaget noget svar fra hverken Vikingluck Casino eller Casinoguru.

Mange tak og hilsner

According to the latest information, I saw that Romi received your complaint and will now contact the casino. We'll see what will be done.

Tak, Jaroslav

Godmorgen

I dag d. 23/08/2025 modtog jeg den første refusion, der blev anmodet om d. 31/08/2025, på €500.

Der er stadig udestående udbetalinger, jeg holder jer informeret.

Tak

Nice one!

I'm glad you got the first withdrawal and we will wait for others now. 🙂

I pray it won't last longer but I would be prepared for everything.

Please, give me again an update when you have another payment on your account. ☘️