2 år siden
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Hmm,
Could you explain what has happened in more detail, please? For example, was your balance canceled or did you lose all of your money?
Thank you.
Okay, and did the casino explain to you why they blocked your account ? Do you have any money in your account that you tried to withdraw ?
Try to describe it a bit more.
Anyway, I noticed that you opened a complaint, so we'll see what our team finds out and where your case goes.
I'll be waiting for an answer.
Hello everyone. I'm having problems with w88. They unjustly deleted my money. When I contacted customer service, they said that I was receiving cartel bets. I was shocked by what I heard. I want my money back in my account. I have all my information, photos and correspondence. Casino Guru please help me. I don't want other people to suffer either.
Hello. That certainly sounds very inconvenient. Can you help me understand the term "cartel bets"? The thing is, we do not get involved in sports betting, and this sounds quite like it.
Care to share the casino's official explanation, perhaps? It might help us understand the context.
Thank you.
Of course I want to tell you. I've been playing games from the W88 site for a while. deposit withdrawal etc. It was smooth. But when my balance increased a little, I requested a withdrawal. Then I was told that my bets would be reviewed and they kept me waiting for 2 days. Afterwards, they said that my review was completed and I could withdraw money. There was 102,204 Turkish lira in my account. After I submitted my withdrawal request, they canceled it and updated my balance to 5000 Turkish lira. I was shocked by what I saw and immediately contacted customer service. They told me something ridiculous like "Fix game level is abnormal". I need Casino Guru to help me against the injustice done to me. I have a record of all my conversations, my past balance, the bets I placed, and my conversations with customer service. I can share it whenever you want. Best regards, Burak TAMAM
"Fix game level is abnormal"- I'm wondering what it could be because even after this explanation I can't think what could be wrong. But you were playing slots and not betting on sports, yes ? It surprises me even more because when the casino did the investigation first and everything was fine, it's strange that when you make a withdrawal suddenly something is found.
So, if you can't get anywhere and you think your money has been taken from you unjustly, you can file a complaint with us, unless of course it concerns sports betting, because we don't deal with that here.
You can do so here on this link. ⬅️
If you have any questions or want to know what to expect from the whole process, feel free to read this guide, which will answer everything you need to know.
Hopefully our team will be able to find out what is behind the casino taking your money and everything will be sorted out fairly.
No. I place sports bets. Germany and Greece in a match that ended 2-1. I don't understand how I can fix this. Here I want to reveal the mistake made by the site. I ask you to defend my rights. I can send you all the live support calls, the bets I received and the evidence that my balance was deleted.
I tweeted about this problem yesterday. You can also take a look here;
https://x.com/subzerotipss/status/1800183571484983634?s=48&t=iD-4Cw7DLxjQ5m9DHOX3eQ
Best regards, Burak TAMAM
Well, if you read my previous post carefully, we can't help you with situations related to sports betting, because we don't have any experts or branch in this field.
However, since I would like to help you in some way, I am providing you with links where you can try to file a complaint and these pages deal with sports betting.
Maybe they will be able to help you and it's still better than nothing.
You can find them here:
https://www.safebettingsites.com/complaints/
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
So if you decide to use these options, let me know what result you had.
I'll keep my fingers crossed. 🤞
Thank you very much for your interest and help. I will review these links as soon as possible. I hope the w88 site is available at these links. If there is any development, I will definitely let you know. stay with love
Yes, it would be wise to check if this casino is listed there. I will keep my fingers crossed that you will move somewhere and eventually resolve your situation.
I'll be waiting for your news, I hope it will be good. 🙂 ☘️
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Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.