Please try to communicate with our team inside your complaint if you have any questions, and do not speculate. We can assure everyone that nothing has been manipulated, and our complaint team does their best to get every complaint solved with the best possible resolution.
Wazbee betaler mig stadig ikke mine €7040, og Casino Guru gør ikke noget?
Your complaint was redirected to our colleague Jozef, who will assist you from now on. Please understand that there are many complaints our team has to deal with, and it is not possible to solve a complaint in one day, as we say. Thank you for your understanding.
Hvis de havde stjålet 7040 euro fra dig for næsten en måned siden, ville du ikke snakke sådan
I surely understand your frustration.
Så fortsæt med dine klager!
Fjern dette kasino fra de anbefalede og bedøm det som meget dårligt
I do not like to repeat myself, but as I said, we need to see the outcome of your and each complaint to be able to lower the safety index.
De svarer stadig ikke, og mine €7040 er stadig i besiddelse af Wazbee
Desværre, og til fordel for Wazbee, har min klage ikke modtaget nogen udvikling!
At tage andres penge har kun ét navn, og vi ved alle, hvad det er...
Det er €7040, som er mit!!!
Wazbee er et fupnummer, og Casino Guru promoverer det!
I really understand that the waiting must hit on your nerves, especially if you are not able to do anything, but unfortunately, we are not able to do anything either, just wait until your case is processed further.
Det er rigtigt gutter, jeg lavede en fejl med det sidste nummer på min telefon, jeg foretog al verifikationen, og den blev accepteret, og det var derfor, Wazbee endte med €7040.
Værst af alt, Casino Guru viste ham ret...
hvad tænker du om det her?
I'm sorry, but the decision in your complaint was made, and it actually says that "...the player knowingly broke the rule against creating duplicate accounts. After we reviewed the case and the evidence provided, we concluded that the player was not eligible for a refund neither any further amounts and recommended him to seek professional help for his gambling addiction."
I hope you will find some help so you can overcome all this and wish you all the best. If you have anything we could help you with, do not hesitate to turn to us.
Beslutningen blev truffet mellem Casino Guru og Wazbee uden at involvere mig. Analyseret sammen!
Stor upartiskhed! Dette krænker alle rettigheder og retfærdighed!
For mig er casinoguru forbi, og jeg vil rejse anklage mod dem begge.
Everything is clear and visible in your complaint, I believe, and I wish you all the best, always.
Udbetalinger skal være meget hurtige, det er mere end 48 timer siden de accepterede mit, og jeg har stadig ikke modtaget noget, på trods af at de er blevet "sendt".
De gør mig utryg.
How has your withdrawal been delayed, please? I'm trying to figure out whether we are talking about days or perhaps a week. Anyway, what payment did you use? if you feel uneasy, I would certainly try to get some infom the support.
In my opinion, the status "sent" is a good sign; maybe they can even provide a transaction number. What do you think? Worth trying?
Det er omkring 70 timer siden, de accepterede det og angiveligt behandlede og sendte det. Men der kommer stadig intet ind på min konto, de giver mig ikke mere information hverken på chat eller mail, jeg må bare vente. De har også en liste over udbetalinger, hvor mine ser ud, som om de var fra de sidste 24 timer...
Det lugter selvfølgelig af syngende.
I was denied a withdrawal today because of these ridiculous turnovers for real money deposits. They tell me 3x but that’s not the case. This has to be a joke.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
