Wintomato Casino – generel debat (side 3)

I haven't received any response. And I still can't open a complaint. I tried opening a new complaint, but it was rejected.

Michal wrote to me that he already sent you an email with an explanation.

So you should have it.

Michal said I can't open a complaint here. That I shouldn't write to him anymore. The casino still hasn't responded. They tell me in chat to email them, but they don't respond. This is a terrible casino. I'm sorry I trusted your rating. It doesn't match. They haven't even refunded my deposit. It's simply unthinkable.

We discussed it, and he said that reopening was no longer possible and that he had explained everything to you in an email.

I am sorry that it turned out this way, but I believe that Michal's decision is justified. 

I want everybody to know that Wintomato is rigged. U can't get more than 2 free spins on the fortune wheel and all games are rigged and gives nothing. The wheel are allways giving the lowest reward even if there a only one spot with that low. It is not physically possible in reallity. I have been at tivolis and spun choclate wheels and it can't stop on same spot every spin. It is impossible

Or perhaps it is just luck, actually.

All the games are controlled at online casinos by the game providers, or even the licensing authority, so the casinos themselves are unable to manipulate the games, actually.

If there is any real proof that something is not right with the games, though, it is always good to contact the game provider or the licensing authority.

I have proof that the fortune wheel are rigged to only stop at the same lowest reward every spin. Check every screenshot i took every spin and look at the clock at the top. In reality, it is so clear that it is physically impossible that every type of wheel stops at the same spot every spin. I've seen this self and every wheel spin are totally random in real life. This wheel in wintomato are NOT random!!

Just a question if you don't mind—those rewards are free, right? We are not talking about a real-money casino game, I presume. Pardon me for stepping in; I just wanted to be sure about that.

In the case of real casino games, though, Romi was precise. Game provider resolves this.

When it comes to promo, well, it is promo. This is a sophisticated (fancy) method of rewarding players with a bonus in the form of a spin.

There's no promo. It is a free hourly bonus wheel that stops at the same spot every time. I wonder if other thinks it's random or not? And it is real money. Even Albert Einstein knows that is impossible that a wheel stops at the same position every spin. How can folks be so blind? I got the highest grade at the school in physics and we tested a real wheel model and there's no chance that a wheel can stop at the same spot every time we spin it. It will stop at all spots and it is random. If a wheel stops at the same spot every time, there's a thing that fixing it and rigging it.

Hello, I wasn't questioning the randomness. I said it was a fancy way to reward players with something for free in the way they enjoy, in the form of a spin. A question: have you ever found "RTP" for such a wheel, aka a promo?

This is why I asked you whether this was a standard FREE spin on the wheel of fortune. Of course it can be set, and bonuses are also awarded based on your account activity, for example. However, given that it's free, there's no harm in it.

Is this a free spin?

Nothing else, really.