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Hvis du vil diskutere noget i relation til Zoccer Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Zoccer Casino – generel debat
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Hej, jeg kan ikke åbne en klage. Den bliver ved med at blive slettet uden at jeg sender en e-mail fra jer. Er der nogle problemer?
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Hej Radka, jeg har prøvet to gange at indgive en klage over Zoccer, og den bliver ved med at blive slettet uden nogen meddelelse. Kan du fortælle mig, hvad der foregår?
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Hello, sadly I cannot see the details, just two rejected requests; however, I suggest you thoroughly check your email folder, the trash bin, the promos folder, and the updates folder. You should get info about why the request could not be approved.
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Jeg har ikke modtaget nogen besked om dette. Det ville være meget nyttigt at forstå hvorfor.
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I see and checked with colleagues. As far as I was told, you got an email. Basically, we cannot resolve complaints about missing licenses, if that helps clear the matter.
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Hej, det handler ikke om den manglende licens, men om den forkerte fremstilling af en licens, de ikke har. Jeg har oprigtigt talt ikke modtaget en e-mail, men det gør jeg aldrig, selvom det står i min profil. Kan jeg indsende klagen igen? Som sagt handler det om en hjemmeside, der falsk hævder at have en tysk licens. Guru burde da helt sikkert håndtere dette.
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Unfortunately, even if you submit your complaint again, it will be rejected. We do not deal with complaints regarding licenses.
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Not sure I trust this casino.
i deposited few times yesterday then had weird chat experience.
Chat agent made spelling mistakes. Kept removing my bonus spins and readding them.
I then had 2 batches of free spins. Both 100 spins on the same game with 20 cent value.
After I completed each batch they both paid the exact same amount $8.56.
For that to happen right down to the exact penny would be impossible. So I dont know if these guys are using gimped games or if the freespins they give are predetermined.
But I want you to stop reading and think for one second. How can two batches of 100 spins each end on the EXACT same amount? Impossible.
I have screenshots of both amounts.
Just felt very sketchy.
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It sounds weird, but perhaps it is not impossible, though.
Have you tried to confront the casino itself regarding this, please?
I would really like to know what they have to say about it, for sure.
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"We cannot change the outcome of a game" is their response.
Think of all the cents and dollars and amounts you win from 100 free spins.
From both batches to equal the exact same amount tells me quite clearly I either just ran into something that is 450 billion to one...or the games are gimped
6 dage siden
I understand your conclusion; at the same time, licensed casinos really have no ways of changing games' outcomes when it comes to games from certified providers, they also do not have any kind of access, so I would personally vote for the first possibility you mentioned.
Yet, I agree it makes one wonder; it surely does. 🙂
Thanks for sharing these endeavors.
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