Zodiacbet Casino – generel debat (side 2)

Jeg minder dig om, at klagen er til zodiacbet casinoet

Hi, I see you have a serious problem. However, I would say that I've encountered the same case before, so it's not completely common, but it's not something that the casino can't inquire about either. 

So if you want to close the account I would try to cooperate with the casino and if the issue persists you can contact us and we will try to help. 

Of course it is not normal to wait 10 days for a reply to one email, so I would try to provide everything the casino needs if you want it to be resolved as soon as possible. 

Do you think you will do that or just leave it and not play here ? 

I don't think you would be the only one with such a view and we can all decide whether to give it a try or leave it as it is. I think you've clearly made your point. 

May you do well in everything you do. 😉

Så jeg har forsøgt at lukke min konto hos Zodiacbet i 2 måneder, det virker bare ikke, kan nogen hjælpe mig? Jeg har sendt 25 e-mails og har ikke modtaget et svar endnu. Når jeg kontakter live chatten, giver de mig bare e-mailen, og jeg skal sende en anden e-mail, det bliver ved og ved. Hvis jeg giver chatten en dårlig anmeldelse, bliver jeg bannet fra chatten og må ikke kontakte dem længere, fordi de tror, at hvis jeg giver en dårlig anmeldelse, vil det have en dårlig effekt på dem. Hjælp venligst!

Hi, it's been a long time since you've tried to close an account. So when you send them an email, do they reply to you and give you a reasonable answer or did you not hear anything ? I know you wrote you haven't received a response but it is not logical for me form the to write you to email them and then not responding.

If you need help and don't know what to do next, you can try lodging a complaint with us and we'll see what we can do. 

You can find the link here. ⬅️

Do you think you'll go for it ? 

Hej Jaro,

Ja, det giver heller ikke mening for mig, men det er sådan her: de giver mig altid den samme e-mailadresse, og jeg skal sende endnu en e-mail, og jeg har allerede sendt flere e-mails. Jeg kan prøve igen og igen, men intet ændrer sig, de kontakter ikke. Livechatten kan ikke gøre noget. I går sendte jeg endnu en mail. På alle andre casinoer tager det 2 dage, men her tager det absolut ikke 2 dage.

Well, if that's the way it is and they ignore your request, then I would go ahead and file a complaint as I mentioned in my previous reply. I've left the link there so if you're interested in helping, you can give it a try. What do you say ?🤔

I have been waiting for 4 days to withdraw money. 3179 euros. Has anyone had any problems lately? I hope they pay.

May I ask if your account is verified there and what payment method you used, please?

Hello, my account has been approved. I have sent all the documents completely and requested a withdrawal to my bank account with IBAN. The money transaction has been pending for 4 days and they have not approved it. Thank you for your comment.

If you had to send documents and you have not yet been verified, or if the verification was not successful, you will have to wait for the outcome of this process. Then, if it is positive, you can withdraw the money, so you may have to be a bit patient. 

If nothing happens in the next few days, feel free to update us. 

Hej.

I dag blev en af ​​mine klager over Zoccer markeret som "uløst", og de fik 2064 sorte point.

Jeg vil gerne vide, hvad din vurdering bliver, når den bliver revurderet. Alternativt vil jeg gerne vide, hvornår den bliver opdateret.

tak