hessbodo4 år siden
Thank you, Radka. I understand now. I was mainly concerned because the casino’s response period had ended and I was expecting the assessment to follow shortly after. I appreciate you explaining the process and I’ll wait for Michal’s assessment. Hopefully he can reach a fair conclusion based on all the evidence available.
I am reaching out regarding Complaint ID 223869, which was recently closed as "Unresolved - Insufficient evidence from casino" with 24,175 Black Points applied against Boomerang Casino.
The operator confiscated my balance of €20,800 without providing transaction logs or proof across four response cycles. Since the formal complaint process has concluded, I wanted to ask if you have any community insights or guidance on next steps for players dealing with Rabidi N.V. entities following their sub-license revocation (OGL/2023/103/0067).
Specifically:
Are there any known ADRs, insolvency receivers, or legal avenues that other community members in similar situations have utilized?
Is there a specific forum thread or group where affected players are coordinating documentation regarding Rabidi N.V. brands?
Thank you for your time and help in keeping the community informed.
Best regards,
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
