Boomerang casino udbetaling (side 4)

Thank you, Radka. I understand now. I was mainly concerned because the casino’s response period had ended and I was expecting the assessment to follow shortly after. I appreciate you explaining the process and I’ll wait for Michal’s assessment. Hopefully he can reach a fair conclusion based on all the evidence available.

​I am reaching out regarding Complaint ID 223869, which was recently closed as "Unresolved - Insufficient evidence from casino" with 24,175 Black Points applied against Boomerang Casino.

​The operator confiscated my balance of €20,800 without providing transaction logs or proof across four response cycles. Since the formal complaint process has concluded, I wanted to ask if you have any community insights or guidance on next steps for players dealing with Rabidi N.V. entities following their sub-license revocation (OGL/2023/103/0067).

​Specifically:

​Are there any known ADRs, insolvency receivers, or legal avenues that other community members in similar situations have utilized?

​Is there a specific forum thread or group where affected players are coordinating documentation regarding Rabidi N.V. brands?

​Thank you for your time and help in keeping the community informed.

​Best regards,

Betalingsbehandlingstiden hos Boomerang Casino afhænger af den valgte betalingsmetode og kontostatus. Standardbehandlingstiden er normalt op til 3 hverdage, forudsat at identitetsbekræftelse (KYC) er gennemført. Det er vigtigt at sikre, at du opfylder alle omsætningskrav, hvis en bonus blev brugt, og at du bruger den samme betalingsmetode som din indbetaling. Derudover varierer daglige og månedlige udbetalingsgrænser afhængigt af dit VIP-niveau, hvilket påvirker højere beløb. At opretholde åben kommunikation med supporten hjælper med at undgå forsinkelser.

@mueller41 Nice script, but standard VIP withdrawal times don't apply to a rogue site operating without a valid license.

​The real facts about Boomerang Casino / Rabidi N.V.:

​Revoked License: Curaçao Gaming Control Board records confirm their sub-license (OGL/2023/103/0067) was revoked on June 11, 2024.

​€20,800 Stolen: They confiscated my entire €20,800 balance after a single €500 withdrawal and failed to produce a single piece of evidence across four response cycles.

​Official Verdict: Casino Guru closed Complaint ID: 223869 as "Unresolved - Insufficient evidence from casino" with 24,175 Black Points.

​Stop spamming boilerplate excuses for an unlicensed operator. I am exposing this platform across Google, Trustpilot, AskGamblers, and Reddit so real players know not to deposit a single euro.

O no. I'm sorry to see Michal could not find anyone from the casino to resolve the complaint. To me it definitely looks like the operator does not care. Frankly, I believe we have previously discussed the ad fact about unlicensed casinos; thus, Michal made that clear in the complaint too: "As noted in our casino review, the casino operates without a recognised licence and has not identified an ADR service for this dispute. "

Probably goes in hand with the decision not to cooperate, because in case of an unlicensed casino, there's almost no room for consequences.

I understand you want to share this horrible experience with others. Please feel free to use the website search bar to find the most relevant threads about any particular group (this one, for example 👈), or you can start your own thread in the casino section if you prefer.

I'm honestly sorry to see this end.

Hi @Radka,

​I wanted to provide a quick update regarding my experience with Boomerang Casino (Rabidi N.V.) following the closure of my complaint (ID 223869, closed as "Unresolved" with 24,175 Black Points).

​Over the past two months, both support live chat and direct email channels have provided automated template replies ("under review / high volume of emails") while refusing to supply transaction logs or game records explaining the confiscation of my €20,800 balance.

​Given that Rabidi N.V. lost its Curaçao sub-license (OGL/2023/103/0067) and continues to stall player inquiries:

​Does Casino Guru maintain a specific central warning thread or blacklist directory where community members compile active domain mirrors associated with Rabidi N.V. / NovaForge Ltd?

​Are there any recognized legal or administrative avenues that other players in similar unresolved cases have used to report non-responsive operators?

​Thank you for your continued work in keeping the community informed.

Hi, I believe I understand the nature of this question, so, let me put it this way:

this is a public forum, and every casino discussion is publicly visible, and based on its content, it may serve as a warning. Since we have been talking about this situation for quite some time and the fact that your complaint and its result are both also publicly visible just as part of the overall casino review, I'd say everything is already administered. For example, players can see many related threads directly in the review:

The resolved case is also visible:

Let me also add this direct link to the unresolved complaint 👈

I would also recommend describing this experience through the user review feature. Is that ok for you?

If the reasons for holding the balance keep changing, I can understand why people are frustrated. At this point the casino should provide clear evidence and explain exactly what rule was broken.

They have failed the providing clear evidence and they ignored all my emails