1 år siden
Didn't know there was a statue of limitations on fraud from rogue casinos?
Juicystakes Casino Poker (side 2)
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1 år siden
Didn't know there was statue of limitations on rogue casinos that defrauded me over 22K?
1 år siden
Dear RICHARD,
We are contacting you from JuicyStakes Casino.
The decision was been made to permanently close your account, as it did not pass our security checks. We have noticed that your personal information is flagged in a global negative database for outstanding financial issues you had with us previously. .
As a result of this, you will not be able to hold an account with us.
This decision will not be reversed.
In the event that a new account is created under your name, it will be closed.
Regards,
Penelope
JuicyStakes Security Team
This was the reason given to me why my account was closed, and funds confiscated. All lies, but you don't seem to understand that I don't have an account with anyone except this one account with Juicystakes.
1 år siden
Sent out-$163.99-0.0216616 BTC$0.000 BTC1JEFeeHr43ed744CoNoFxTh87AKivx6PG0c0a1662ed7f2f89760ba8b17140cc3422b03ff95328c41d241dbd4447afa321
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2020-04-25 23:17:00Sent out-$169.34-0.02254842 BTC$0.000 BTC1GDW1cnt1n9QPURP1MVasN8ASZHfgdFuPq841bc96a6bf51698c67d21fac8f4732681d5547e94e71dd06c6a03fe17ad952e
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2020-04-24 13:36:56Sent out-$94.22-0.01251207 BTC$0.000 BTC1KjWW1sD41wKgc4J36XkDcnJof9xeDkGnu2c3cb0376f96ba55b57331a3f67f0e79c07710f05de234c0d8783e8c01198996
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2020-04-23 23:00:47Sent out-$91.16-0.01214361 BTC$0.000 BTC14GAXzcQA4opjUSbEFWwvdcmmrn7w9szDn7087c9d8b1ec8c5b971d776fde58fd64f7057fc9ca1aef4d3ef3c8bf461b869d
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2020-04-23 20:50:58Sent out-$91.54-0.01212761 BTC$0.000 BTC1Hv7BiuX7qbeAgXXZWa77475EzudUvd1Uq82819e0c9f0f1a1de0a3bd32b9d07d473ffec65f3022a33c90b01e2cb5d5ec55
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2020-04-23 17:11:30
These were my deposits into my account from Paxful using bitcoin. Everything I did was legit.
1 år siden
Replied by
at May 25, 20, 01:40:47 PM
Casino Rep 8
last active 20 hours ago
Thanks for this post from:
Dear damac33,
Again we do apologize for this experience, however you have been contacted by the relevant department in regards to the security issues affecting your account one of them being having multiple account.
Unfortunately as a result your account will remain close and your deposits refunded.
We do apologize for any inconvenience caused.
Kind Regards,
James
On LCB board
1 år siden
TypeAmount FiatIn cryptoBalance USDIn cryptoSent toTransaction IdTimeSent to userReceived from userTradeReceived$89.980.01006987 BTC$89.980.01006987 BTC3NYbu************************8y1b54d5ad42a561f62169c9980160b2f0e581243e1c702a1087f1e67a41628c3bd71
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2020-05-03 19:01:01Received$89.180.01011303 BTC$89.180.01011303 BTC3NYbu************************8y1b56e7027ba57588caff327d4ba615654a57b4c355b4ff7557302c2b193aaa666d4
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2020-05-01 21:54:58
That wasn't from Juicystakes either. So, to recap, they said I had multiple accounts, chargebacks, and that my deposits were refunded which all 3 were lies on their end. I opened an account, deposit, play, deposit play, etc and when it came to cashout suddenly. I don't pass bogus security filters. Same company that stole money from their players back in 2011 too? Somehow you side with them with all the lies they told and you don't investigate the case. Literally, what do you need to see how shady they are?
Redigeret af
Radka 1 år siden
Årsag:
empty free space
1 år siden
I'm sure you know administrators do not handle complaints.
Thus, there is nothing I can say, simply because I'm not part of the process and have no access to evidence or internal communication. I see the same as you do in the complaint. Which seems to be the case now.
Your complaint was rejected because you stopped responding.
It's quite a cold case, along with the previous one:
I understand your message, but I must send you elsewhere:
Ask for the complaint to be reopened and send all originals (not transcripts) along the way. Then, keep communication open, please.
Thank you.
1 år siden
My complaint was rejected since I supposedly had multiple accounts and chargebacks which neither were true. No evidence to as provided to me on either situations. I even made sure I asked that I was good to signup since trusting curraco sites isn’t the brightest move. Seems like no one cares so
1 år siden
I empathize with your opinion, yet I have no other solution outside of asking for another reopening.
Please consider taking this step.
1 år siden
Thank you very much for submitting your case. We are sorry to hear about your problem and understand your concerns. Unfortunately, we would like to inform you that your complaint has not been upheld for the following reason:
Not only this is a very old case which we do not typically help with, the casino provided us with the evidence that you created multiple accounts, therefore your complaint was closed as unjustified in the past. Please, see here:
https://casino.guru/juicy-stakes-casino-player-has-been-accused-of-opening
I kindly ask you to stop submitting new complaints. They won't be published and for a good reason.
I gave them power of attorney and I still can't get this so called proof of multiple accounts? I literally only had one account in my whole life. If you create multiple accounts, don't they shut them down immediately? They don't let you registered, deposit, play, deposit, play, go to cashout, and then shut your account down due to multiple accounts. Just talk to support once and you'll know its fraud on their end.
1 år siden
I thought it was about the most recent case. the one you suddenly stopped addressing.
Not the cold one from 2020.
Technically, even if I knew the evidence myself, I would not be able to share it publicly, I guess.
Since I can only read and use the same source without any private email or Skype chats, I'm left clueless. 🙁
1 år siden
Yes, it has been since 2020 they've been getting away with not paying their customers and not they own intertops and rebranded that and are doing the same to their customers on there too.
1 år siden
Hmm, and have you had the pleasure with a casino that is rebranded ? I think it's best to avoid such casinos where you had a problem so that you don't have to deal with it again if it arises.
1 år siden
Hmm, what does that have to do with anything I said?
1 år siden
Blacklisted:
Juicy Stakes Casino is added to our blacklist due to the fact they are operating without a valid licence issued by a regulated authority.
Citopedia N.V.
Company Number
108424
Company Type
Limited Liability Company
Jurisdiction
Registered Address
Heelsumstraat 51
Curaçao
Registry Page
Please log in for link to primary source
Source Curaçao Chamber of Commerce & Industry, http://www.curacao-chamber.cw/, 22 Oct 2023
google that address its pretyy funny
that's who owns the company
1 år siden
According to what you wrote, I have looked at it and seen it too. Also on our website we have written that they have a license that is not verifiable, so it's probably not a coincidence. 🤔
12 måneder siden
Case summary
3 YEARS AGO
The player from the US was accused of opening multiple accounts and had his account closed. We rejected the complaint because the player breached the casino's T&Cs.
I find this hard to believe since they even told me I had one account. Great Job on the investigation Yuliia!
12 måneder siden
Case summary
3 YEARS AGO
The player from the US was accused of opening multiple accounts and had his account closed. We rejected the complaint because the player breached the casino's T&Cs.
As you can clearly see, I only had one account and my complaint was shot down due to having multiple accounts. This is frustrating since when I asked Yuliia for proof of this, she wouldn't send me anything. So, I did nothing wrong, and they broke terms and conditions by saying they were licensed which they clearly were not and still isn't. So, in summary, they stole $22,500.89 on me. I sent in the documents required and everything was clear and showed my address with utility bill and my driver's license front and back. I would like that complaint to be redacted since I clearly had one account and they're the ones that mislead you to believe anything else. I didn't get any of my deposits back since it was all made via bitcoin.
12 måneder siden
Once again and for the last time I will say what I have already said. Your complaint was rejected because the casino provided evidence of multiple accounts. This case is 3 years old and Yullia, who handled this case, solved it correctly according to the information available at the time. We are sorry but it is not possible to go back to this case because it is old and therefore the case has been closed. I hope we understand each other.
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