3 dage siden
Hello, is this post related to something concrete, perhaps? Limitless Casino, maybe? I believe a bit of context would be helpful.
Debat om artiklen: Vejledning om klagebehandling (side 8)
4 dage siden
Thank you for your response.
I understand that account blocks during verification can be common in general, however my concern is specific to this casino’s advertised model and the way the account was funded.
I registered and deposited via cryptocurrency, and Limitless Casino is widely promoted as a crypto-based casino with minimal or no verification requirements for crypto deposits, especially when no bonus is used. This understanding is not something I assumed on my own — it comes directly from casino review and affiliate platforms such as LCG (LiveCasinoGuru) and multiple other casino listing sites, which explicitly describe Limitless as operating under a crypto-first, low-KYC structure.
To be clear:
This was not a no-deposit bonus
This was my own crypto deposit
The account was initially unlocked, allowing gameplay
Only after attempting withdrawal was the wallet re-frozen and verification suddenly required
That sequence is what concerns me. If verification was mandatory, it should have been enforced before deposits or gameplay, not after funds were wagered and a withdrawal was requested.
I am not disputing that casinos can verify users — I am questioning why a casino advertised and reviewed as crypto / low-verification allows deposits and play, unlocks the wallet, then reverses course at withdrawal time.
At this point, I am seeking clarification on:
Why crypto deposits were accepted under a low-KYC model if verification was mandatory
Why the wallet was unlocked and then re-frozen
Why verification requirements appear to contradict how this casino is publicly promoted
I have acted in good faith based on publicly available information, and I am simply asking for consistency and transparency.
3 dage siden
I surely get your points here. The thing is that if the casino now requires a verification in order to get your winnings, it would be for the best to cooperate.
What do you think about that?
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