Kryptonim gav mig refusion, efter jeg sagde noget lignende:
Selvom vi fastholder, at transaktionen var legitim og korrekt behandlet, er vi villige til at udstede en refusion, da vi foretager en intern gennemgang, som kan kræve tekniske forbedringer. Disse forbedringer kan være tidskrævende og forsinke en passende løsning af din sag. Denne refusion indebærer ikke nogen forseelse fra vores side, men afspejler vores forpligtelse til at opretholde serviceintegritet og kundetilfredshed.
Kryptonim refunded me after I said similar they said:
While we maintain that the transaction was legitimate and correctly processed, we are willing to issue a courtesy refund due to the fact that we are conducting an internal review, which may require technical improvements. These improvements can be time-consuming, delaying the appropriate resolution of your case. This refund does not imply any wrongdoing on our part but reflects our commitment to maintaining service integrity and customer satisfaction.
Automatisk oversættelse: