Hej. Du har ret. Mange her på forummet har rapporteret lignende oplevelser. Min erfaring er, at XPate normalt kun udsteder refusioner efter en chargeback er iværksat. Nu er det desværre et spørgsmål om at vente igen, indtil sagen er behandlet.
Hej. Hvad skal jeg gøre, hvis jeg mener, at Xpate har indsendt forfalskede eller vildledende dokumenter i forbindelse med chargeback-processen? Hvilke skridt skal jeg tage nu? Har nogen her oplevet en lignende situation?
Hi. I used the following statement in my chargeback against Xpate: "The service I received differed substantially from the description available before payment. Important functionality was missing, preventing me from using the service as intended. My attempts to resolve the matter directly with the merchant were unsuccessful."
Do you think this is a solid basis for a chargeback? Has anyone used a similar explanation and had a successful outcome?
Hi. I hope it all works out in the end. Are you trying to get your money back from Xpate as well?
Hi everyone,
can anyone give me any info on the following please
For info for anyone with SoftPulse - I done a chargeback & they pretty much refunded straight away
Chswapper - chainswapper. Good luck getting anything back with them.
transferop/ payop. Partner with clear junction as far as I’m aware.
Barclays been pretty adamant with me on disputes. Didn’t you use the service as intended because you gambled with the money?
I’m not an expert on chargebacks but believe you’re best being totally honest with them. Think a few people have had their bank accounts shut down from raising too many
Hvordan ved du, at du har modtaget et svar? Jeg er også i øjeblikket i kontakt med denne udbyder; jeg har sendt dem flere e-mails. I sidste uge modtog jeg en e-mail om, at de undersøger min sag.
lg
Desværre ikke 🙁
😞
What did you email saying if you don’t mind me asking? I have quite a few with them too. I emailed kryptonim directly but they more or less told me to go away lol
Hej, har du fået en opdatering endnu?
lg
Just that they were miscoded gambling transactions etc. if you go on chatgpt it can write you up a decent email.
Har du nogen opdateringer om dette? Har du modtaget en refusion?
Har du fået svar endnu?
lg
Held og lykke til dig!!!
Har du en opdatering på dette endnu?
lg
Yes, I have raised chargebacks now
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