Hey when people have mentioned cifas who has experienced this and what banks was it with? Just curious
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Littlekitten8
Arra89
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Arra89
2 timer siden
Did you get a response from them?
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Arra89
Littlekitten8
Diamant
Littlekitten8
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From who?
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Arra89
Snowyhill84
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Snowyhill84
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Aye I did. Don't know where its went🤣 if raising them on monzo its a nightmare. Need to do each transaction separately. Just click on a transaction and select get help. Then waiting on refund. You'll need some sort of evidence. I used an email from rolletto saying we have been notified by our payment processors you have requested a transaction reversal. When you fill out the boxes copy and paste your descriptions so you don't have to type them every single time. Monzo will decline them. But after 2 days some merchants would refund me.
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Littlekitten8
Arra89
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Arra89
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Sorry thought I’d quoted your post 🙄
nextrast, I’ve emailed gambini and heard nothing from them
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Alexah
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Hi, any recent updates on these merchants/descriptors?
vercs2, calcal, jusdot5, tokdom, jusski6, paypay
They seem to be linked to XPate in some way, but I still haven’t found clear contact details or confirmation of who is actually behind them.
Has anyone recently managed to contact any of them, get a refund, or get a useful response from XPate?
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Alexah
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From what I understand, even if the bank declines the dispute, raising it may still alert the merchant or processor that the transaction is being challenged.
Maybe that’s why some merchants decide to refund directly anyway. It seems to have happened in a few cases here, although obviously there’s no guarantee it will work every time.
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Alexah
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Ventira and Vocaloidy don’t seem to be mentioned that often, so it’s interesting if they’re showing up with more than just Winast.
If the same merchants/processors are being used across several casinos, that could be useful for anyone trying to build a bigger case against them. I’d definitely be interested to see if anyone else here has transactions under the same names.
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Arra89
Alexah
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Alexah
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Yep ive the same ones on monzo and revolut. Sttrpo believe this was to rolletto.
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Littlekitten8
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Littlekitten8
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No they haven't replied to me either. Revolut has refunded me anyway 14 of my 16 transactions.
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Littlekitten8
Arra89
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Arra89
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What did you say to Revolut, they just won’t do anything for me 😭
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Arra89
Littlekitten8
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Littlekitten8
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The use of masked transactions to offshore casino with no uk license to hide transactions on my gamble block. Sent them email asking the merchant for refund. Then they raised my disputes to the merchant.
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Littlekitten8
Arra89
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Arra89
31 minutter siden
Tried that route and they’re not willing to raise it. I don’t have a gamble block on my card which may be why.
I’ll keep trying
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Snowyhill84
Arra89
Platin
Arra89
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I don't have any evidence for this lot except the complaint to the casino. The majority are also kryptonim. Nothing like losing your money to scammers to make you anti gambling 🙈😭😂