It was not them but that is the easiest route to go the bank I doubt your own way will wash anymore with them
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nathanphillips9
xbigguyxxx
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xbigguyxxx
1 år siden
Thanks Paul! I hope so!
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nathanphillips9
Anonymized825
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Anonymized825
1 år siden
thanks mate, plenty more to go, we keep at it!
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k98m9c54x5
Lucid_1337
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Lucid_1337
1 år siden
I think it is easycourses.pro
They reply but want selfies when holding ID-card before they want to do anything they say.
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Lucid_1337
k98m9c54x5
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k98m9c54x5
1 år siden
Thanks! They seem to use different websites.
https://helpersm.com/ also says "Apperator LTD" down on the website.
it's anyway good to know so you know what to write to Revolut when you do a chargeback on what you haven't received 🙂
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k98m9c54x5
Lucid_1337
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Lucid_1337
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Yeah, they are probably the same people behind both sites.
also make sure to write a correct mail to apperator. I think I didnt do it good enough so revolut moved my dispute to fraud and then declined it. 🙁
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Lucid_1337
k98m9c54x5
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k98m9c54x5
1 år siden
What did you wrote if i may ask?
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k98m9c54x5
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Lucid_1337
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That I did not order or recieve any goods from them more or less.
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Anonymized825
nathanphillips9
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nathanphillips9
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How long did it take if you don’t mind me asking, I always thought they could do it ASAP but seems like barclaycard and chase take their time on mine
Redigeret
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nathanphillips9
Anonymized825
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Anonymized825
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my transactions were made on the 7th, i had to wait till the 21st to make the dispute, then i received my money today
Redigeret
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xbigguyxxx
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Look at this nonsense Wise bank they cannot confirm its fraud or no item has been received😂
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nathanphillips9
xbigguyxxx
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xbigguyxxx
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if they cannot confirm the merchant is legit then surely you protect your customer first, terrible company
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xbigguyxxx
nathanphillips9
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nathanphillips9
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I know Nathan I need to take the no nonsense route now got work to do starting with asking them for more details on where the payments went ! all I can see are fake looking websites in Africa surely this is what a bank is meant to do !
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Anonymized825
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These banks need investigating, it’s almost as if they want to protect the merchants
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nathanphillips9
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xbigguyxxx
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yeah, if you can find out they're dodgy with a quick google search, surely they have access to more information to prove that these merchants are not legitimate
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nathanphillips9
Anonymized825
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Anonymized825
1 år siden
I think they're scared that if the chargeback gets declined or the merchant fights it, they may be financially liable. However, if it goes to the Ombudsman because they didn't chargeback, then they are still liable, so I don't see why they don't at least try
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Anonymized825
nathanphillips9
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This is exactly what I said to Chase, chargeback then worry about it later. I think the credit cards are more helpful due to the gambling blocks etc
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yeah, the one i got back yesterday was on my credit card. I've still had no luck with my bank yet. I have a complaint open with them and I have raised to the Ombudsman, still waiting on a reply from both.
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Jg941430
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Is the idea to basically Google the fake transaction companies and write to them?
I have hundreds, a little overwhelmed where to start…
when I check on the transaction receipt I don’t see a clear merchant code (4 digit). How do I find these to see if it’s fraudulent? Maybe your banks show it easier
sadly all my transactions are like 20€ here and there but add up to thousands, so will be a lot of cases to open 🙁
read around the last 50 pages, well done everyone for fighting these frauds