HjemForumGenerel debat om gamblingQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 517)

3.639.734 visninger 19.806 svar |
2 år siden
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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fdrain
9 måneder siden

I think you’ve misread the article, this has nothing to do with chargebacks or gambling?

xbigguyxxx
9 måneder siden

I didn't get an option to contest. Revolut closed the case immediately stating they had provided evid3nce. I have now submitted a formal complaint and with take revolut complaint to ombudsman

tharm
9 måneder siden

Ok yes that is not right ! you have a good case I have not had an update in over 30 days seems like I have won it but will wait and see if I get a reply next week heading to 40 days

fdrain
9 måneder siden

What does the article say. You have to subscribe to read it

tharm
9 måneder siden

how long it took that they close your case, how many days!?

tharm
9 måneder siden

did you tell Revlout it is an illegal casino!? if not then you screwed up your chances

Waldo1984
9 måneder siden

master card died long ago

fdrain
9 måneder siden

I told them exactly that and that is what they used to tell me I violated their terms and they would not recover my monies.

Gamblur
9 måneder siden

what terms?!

Gamblur
9 måneder siden

can you give me your WhatsApp phone number to contact you;?

fdrain
9 måneder siden

Terms of use for their accounts as they don’t support it.

Gamblur
9 måneder siden

can you share pictures of transactions being disputed

fdrain
9 måneder siden

I’d rather not as the FOS are dealing with it now and I don’t post screenshots of my bank accounts. I’m not making this up, many people have this experience with Revolut so this isn’t new information.

fdrain har slettet indlægget
fdrain
9 måneder siden

Yes except mine are highlighted in red as they were rejected. I had several card chargebacks they declined but most were bank transfers, the Ombudsman complaint relates to the large bank transfers. I’m not saying you won’t get your money back but I’ve heard so many other stories where even in more black/white fraud cases Revolut won’t refund.

Gamblur
9 måneder siden

now let's be clear, did they raise your Chargebacks to the card scheme

fdrain har slettet indlægget
fdrain
9 måneder siden

I just checked back on the app and no, Revolut disputed them without even raising to the merchant.

Gamblur
9 måneder siden

because when it's raised to the merchant. if you see this

then you have the right to contest and go to arbitrary

fdrain
9 måneder siden

You got very lucky then as whenever I contact them their bot staff just refuse to help me because it’s related to unlicensed gambling sites.


You don’t have to say if you’re not comfortable but I’m curious to know what your accepted argument was. The casino you won against I see is a licensed one not a Curacao one.

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