I don’t believe you can contact them directly and they like to distance themselves from the casinos which now all claim to be separate entities and not sister sites.
My bank of Scotland accounts including my children's ones are being closed in 2 months time. So far my starling account is okay but most of my big deposits are with starling so not doing any more goods not received as I don't want that account being closed.
You won't by sending this information they have your information to fabricate fake invoices you should not have sent any ID over to them.,so now if you go down chargeback route they can produce invoices with your details and photo ID they don't need to do a kyc check they are not a financial institution. You should have asked in here for advice on these merchants there is also plenty of information regarding them they will most probably now respond telling you because you authorized the payments using 3dsecure the bank will side with them in any chargeback claims they now have all your personal data 🙄
Do not send any iD to these merchants they will fabricate fake invoices be warned you will not get any refunds from them all they need is card details with numbers obscured and proof of transactions
Don't shout at me, I stupidly got very, very drunk last night and tried to deposit to a casino. All of the transactions were blocked though by my card provider. Thank the universe.
Anyway, the interesting part of this is that the 2 scammers were Destream and Webmosaic.
I'd like to know if this is Mastercard taking action, or my bank. Hmmm.....
Hej, jeg gennemførte alle trinene med helpersm, og i sidste ende var deres svar, "i betragtning af at alle transaktioner blev godkendt 3d og med en bekræftelsesmeddelelse, vi er dækket", refunderede de mig ikke noget.