Dumt nævnte jeg hasardspil i mine stridigheder med Starling, jeg sagde, at kasinoet var glade for at lade mig indbetale penge, men derefter ikke ville behandle min udbetaling, og så annullerede min konto. Jeg havde e-mails for at bevise dette. Jeg nævnte også MCC-koderne som et sideproblem. De er vendt tilbage med det her
"Tusind tak for din tålmodighed, mens vi undersøgte dine stridigheder med Mydlvr, Skinczar og Zpaympf*theplatinum.
Vi har set på de oplysninger og beviser, du har givet os, og vi kan ikke fremsætte et krav for dig. Dette skyldes, at Mastercard-retningslinjerne angiver, at vi ikke har nogen tilbageførselsrettigheder for nogen spiltransaktioner, når pengene er blevet indbetalt til din konto hos sælgeren:
Vi forstår, at dette kan være skuffende, og vi sætter pris på, at dette er frustrerende, men for at hjælpe dig videre, foreslår vi, at du kontakter forhandleren, hvis du ønsker at bestride dette yderligere.
Eventuelle bekymringer om forkert fremstilling af en sælgers MCC-kode kan rapporteres til Gambling Commission"
er der noget, jeg kan sige tilbage til dette, eller er de korrekte, og jeg skulle bare jagte de handlende nu?
Stupidly I mentioned gambling in my disputes with Starling, I said that the casino was happy to let me deposit money, but then wouldn’t process my withdrawal, and then cancelled my account. I had emails to prove this. I also mentioned the MCC codes as a side issue. They’ve come back with this
"Thank you so much your patience while we investigated your disputes with Mydlvr, Skinczar and Zpaympf*theplatinum.
We've looked at the information and evidence you gave us and we are unable to make a claim for you. This is because the Mastercard guidelines state that we have no chargeback rights for any gambling transactions once the funds have successfully been paid into your account held with the merchant:
We understand this may be disappointing and we appreciate this is frustrating however to support you moving forward we suggest that you contact the merchant if you wish to dispute this further.
Any concerns about the misrepresentation of a merchant's MCC code can be reported to the Gambling Commission"
is there anything I can say back to this, or are they correct and I should just chase the merchants now?
Automatisk oversættelse: