Im not sure I told them it was gambling maybe as I was a new customer
Automatisk oversættelse:
Anonymized954
Diamant
1 år siden
Iv won 3 cases with the FOS
i told them it was gambling but the funds never went in to my account. 95% of the casinos I used didn’t ask me for ID or verification so they sided with me and made Revolut charge them back
Virgin money afviser min tvistsag, da de sagde "de kan ikke bestride hasardspiltransaktioner"
Virgin money declining my dispute case as they said " they can’t dispute gambling transactions"
Automatisk oversættelse:
1 år siden
They aren't gambling transactions though by Mastercard/VISA definition! You need to push back on the MCC's and copy the evidence and media articles. You can find all of them and the evidence on here.
Jeg har ventet på et opkald tilbage i over to dage for at forklare situationen
I’ve been waiting on a call back for over two days to explain the situation
Automatisk oversættelse:
1 år siden
You need to raise them as Goods and Services not received mate - show comms with the merchants. The bank have to attempt it. 99% of the time the merchant won't respond- when they do it is normally with some fraudulent nonsense.
De siger, at de ikke kan gøre det, fordi det er gambling-relateret
They’re saying they can’t do that because it’s gambling related
Automatisk oversættelse:
1 år siden
Explain it is not a gambling MCC 7995 so therefore under Mastercard T&Cs they can do so. They are misinterpreting the rules of the scheme...they can't be charged back if MCC 7995 was used as it legitimises the gambling nature of the payment - if it isn't used then it isn't "gambling related" under the scheme rules.
Automatisk oversættelse:
Vkieranc
Diamant
1 år siden
Still waiting for them to call me back about my complaint…. They’re a joke honestly the worst bank
Hvordan beviser du, at de ikke krediterede din konto?
How do you prove they didn’t credit you account?
Automatisk oversættelse:
1 år siden
Completely irrelevant. Your going against merchants not the casino if done the right way - obviously we all know it is the casino hiding the funds but it isn't relevant. If a bookseller have provided you no books and no receipts and don't respond then you didn't receive the goods and services.