Jeg bad dem om at eskalere det til en klage, men jeg har ikke håb. Hvad foreslår du, jeg får lavet for at få det gjort? Jeg har allerede fremlagt masser af beviser, herunder e-mails fra casinoet, der nægter at fremlægge beviser for indbetalinger.
De sagde endda: "Vi forstår, at forhandlerkategorikoderne vises anderledes, og at dette ikke er noget, forhandleren skal gøre, men det ændrer ikke på de tilbageførselsrettigheder, vi i øjeblikket har."
Simpelthen sindssygt!!
I told them to escalate it to a complaint but not hopeful. What do you suggest I get together for it? I’ve already supplied loads of evidence including emails from the casino refusing to supply evidence of deposits.
They even said "We understand that the Merchant Category Codes show differently and that this is not something the merchant should do, but that doesn't change the chargeback rights that are currently available to us."
Just mindblown!!
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