Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 732)

Hej alle sammen,

Jeg har været en stille læser af denne diskussion indtil nu, og jeg vil gerne takke dig direkte for dine bidrag.

Men nu har jeg også brug for hjælp. Ligesom mange andre her er jeg blevet snydt af Curaçao-casinoer.

Jeg har selvfølgelig allerede forsøgt at indsende chargebacks, specifikt hos Revolut, men de er alle blevet afvist uden undtagelse, selv med bevis for kontakt med forhandleren osv.

Det virker ikke normalt for mig. Det virker som om, at Revolut er fuldstændig ligeglade med den slags tvister. Kan nogen hjælpe mig?

Skål

Ja, det fremstår også for mig som personlig pleje.. ved at opfinde e-mailen, rejste din bank så alligevel klagen?

Jeg fandt TRND-siden i Monaco. Det virker som en velkendt side, og den handler faktisk med kropsplejeprodukter. Måske forbinder banken den automatisk med denne side. Jeg vil prøve at lave lidt mere research.

Yes - Chase are really strange, they will always raise it 10 working days, the 45 days for a merchant response they won’t temp credit so just a waiting game. I then usually send the rejected email the one that says couldn’t deliver a few weeks after they raise chargeback as proof this company is dodgy, eventually Chase will either stop or close my account, so I am adamant I will not relapse again.

Barclaycard are decent because they usually temp credit and that forces the merchant to sometimes refund directly.

I have tried to respond days under review but yes they do.

What I am seeing and not sure on most of these are UK based companies but charging in euros

Who are you if you don’t mind me asking

Which one ?

Terragamine

Jeg tror jeg har fundet dem, men intet svar

I raised one after my chargeback was rejected then it went over the timeframe without their reply so they gave me a courtesy refund

Once they raise them thats it all of mine were done with no details so they can do it if they want just digging their heels in

Yeah you have done incorrect MCC haven’t you which for me is fail safe when processed, Chase 100% won’t do that hence the goods not received, I have done goods on Barclaycard this time I did mcc last time so concerned they wouldn’t do it again. Like CryptoG said a while back the banks shouldn’t refuse goods not received so that’s usually the best option and least hassle on getting them processed.

Ok well they did it all for me but this time with the 4 I might say goods not received to the chargeback team to see if they raise them without having to go to a complaint I doubt it though..

What bank? It’s strange and frustrating for everyone as some get lots of refunds immediately, others have to wait 45 days, some do mcc others don’t etc. As much as I hate the service from Chase they do raise them, Barclays have been brilliant just need 10 to be refunded from them, the service is amazing as she said you may not get temp refunds all the time but we will always discuss and let you know what info we need.

Har nogen andre haft navnene på handlendene på kontoudtoget:

VORTEXFRAME

Sitexcraft

Hvis ja, så hjælp mig venligst med en e-mail. Tak på forhånd.

I'm a journalist from Estonia. We've been investigating Estonian companies that facilitate these payments. Our first article can be found here:

https://www.aripaev.ee/suur-lugu/2025/04/09/eesti-varifirmade-vorgustik-liigutab-salaparaste-kasiinode-miljoneid

Quite a few users have mentioned Smartpayments, so we thought it was worth digging a bit deeper. I’d really appreciate any insight you might be able to share.

Best wishes,

Polina Volkova

polina.volkova@aripaev.ee

Sound like they have been decent then. I do wonder if these less known banks like Starling, Chase etc are not aware of the issues. Revolut sound like the worse but don’t know if you noticed when depositing on these sites Revolut are named separately to Visa, Mastercard and bank transfer. Numerous sites I saw had Revolut card deposit and Revolut bank transfer which would indicate they are in on it hence the refusal to raise chargebacks

Hey Paul, have RBS refunded you up front with all of them?

they are only now finally raising TERRVERS for me after sending so much information about them via email back and forth for the last 3 weeks

Who are they