Hi all
its been a while since I posted so just wanted to share where my case is against falcora finance and Revolut.
so basically I raised an APP fraud case on 1st July under PSR regs October 2024. Sent all the documentation for donbet and falcora along with evidence of falcora using shell company addresses in the uk etc
anyway expected an answer back from Revolut as it’s past the legal 35 business day timeframe (business day 44 today) but they still are requesting more time. I’ve advised Revolut they are breaching PSR regulations to which they have acknowledged but refuse to give an outcome.
I've rang the FCA who confirmed Revolut are breaching regulations in not providing an outcome so on their advise I have taken both the fraud case and the breach of compliance to the FOS who accepted the case yesterday.
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