Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 966)

Sonect, Zurich

VISIONSPERO,SVK

SMART CRAFT, LAO

No I only had them with depasify

Hvilken e-mailadresse brugte hun til at kontakte Kryptonim?

Hi, has anyone had any luck with swipez (Dsolpay) recently? Sent emails but no response and the info email address is just bouncing back?

Thankyou

Swioez have blanked me for 2 weeks also 😡

No luck on my end, I’ve been sending to their support email but been blanked, going to to keep sending reminders and in two weeks escalate to MC.

Hey im new here but came across this site while back i could still view it even though wasnt signed up just couldnt message.

just wanted to message on here as noticed few people mention dsolpay/swipez and i actually got a refund from them in my bank couple hours ago. I first messaged them about 5 weeks ago and i was completely ignored, they still havnt messaged me to tell me, i also got inconact with czech national bank and sent them proff, and also Ombudsman (officially the Public Defender of Rights) these are all on there website on the complaints section says to contact them if u havnt had a response from them. I just sent them over proff even though they kept ignoring me.

hopefully that helps a few of you 🤞

Thanks for your help, that was going to be my next step as been waiting 3 weeks.

did you provide details to CNB or that you didnt know what the transactions were for?

Thanks

Website / payment provider is globslipay?

I have not found a website

is it for all of them ???

Well I can’t give you here legal advice.

You got ?

Angående E0000348, så har ingen opnået noget, vel?

Jeg har flere virksomheder, der ikke svarer, men dem jeg ville være mest interesseret i er E0000348, Coinpacto og Inovocom.

Jeg har sendt mange e-mails til Coinpacto, men de har aldrig svaret mig.

Nope, just them.

They're an EU company so should comply with refund requests. I just (politely) explained to them that the transaction was linked to a fraudulent casino that was operating illegally in my jurisdiction.

It took about a week for them to issue the refund and then a good few days for it to appear in my account.

Keep on at them.

They won't. They are well known now for ignoring complaints and requests for refunds. You will need to chargeback via your bank, report them to Cypriot authorities and anyone else you can find. Make sure you copy them in lol.

Sonect used to refund.

You need to point out that the transactions were linked to a fraudulent casino and you never received what you paid for.

They're EU company, so bound by EU laws.

Im sure forwarded then my first email i send dsopay after few weeks, then just added at bottom that i had been emailing them for awhile and there ignoring me, then i got email from cnb saying they have received my email then couple days later saying they have filed my case after initial checks and said it has been assigned to officer that would be in-contact within 35 days, they also gave me a refernce number.

i was honest and said wrong mcc codes.

Yes i did today after about 5 weeks.

I have responded but said its gone to review and can take 48 hours lol