vulkan vegas udbetaling (side 3)

That's what I'm trying to explain to vulkan vegas the only verified profile was from my personal wavgenvczak account.... the other email is from the company I work for. I think it's totally unfair what they're doing, now I've received an email from them saying to move my account but I have to give up the earnings, this is not inconsistent, how can I trust, if every time I make a deposit and earn they block me and asks me to give up my profits and I still lose my deposit.

Isso que estou tentando explicar pra vulkan vegas o unico perfil verificado foi da minha conta pessoal wavgenvczak.... o outro e-mail e da empresa em que trabalho. Acho totalmente injusto o que estão fazendo, agora recebi um e-mail deles dizendo que desloquem a minha conta mas eu tenho que abrir mão dos ganhos, isso não incoerente, como vou confiar, se cada vez que faço deposito e ganhos eles me bloqueiam e pede pra eu desistir dos meus lucros e ainda perco meu deposito.

Vi har en god erfaring med Vulkan Vegas, når det kommer til klageprocessen. Problemet med denne del, som kasinorepræsentanten nævner i klagen:

"Begge konti var aktive, begge har spilhistorikken, og bonusserne blev brugt."

Hvis dette er korrekt, så ville det være et reelt problem i alle casinoer, da ingen kan bruge bonusser på flere konti. Det ville give spilleren en fordel.

So I know that, it turns out that I never made a bonus withdrawal and most of the time I refused the account that I had the earnings, the problem is in the ease of vulkan vehga to allow the log with the google account, there are several registered on the same computer. But I'm tired of trying to explain the gambler will never be right and as always the house never loses, right lol, because I deposited 120.00 and won 24 thousand, do you really think the casino will pay, he will always find a way to turn the tables .

Entao eu sei disso, acontece que nunca fiz saque de bonus e a maioria eu recusava na conta que tive os ganhos, o problema esta na facilidade da vulkan vehga permitir o log com a conta do google, tem varias registrada no mesmo computador. Mas ja cansei de tentar explicar o aopostador nunca vai ter razão e como sempre a casa nunca perde né kkk, porque depositei 120,00 e ganhei 24 mil, acha mesmo que o cassino vai pagar, ele sempre vai achar uma maneira de virar o jogo.

Jeg forstår, hvad du prøver at sige, men jeg mangler stadig denne forklaring:

"Sådan jeg ser det at logge ind er ikke en registrering, for at kunne logge ind på kontoen skal den først oprettes under den givne profil - indeholdende en e-mailadresse."

Kan du forklare mig det, tak?

Hvor mange bekræftelsesmails har du fået fra casinoet? Tjek også arbejdsmailen.

Jeg er stadig overbevist om, at du skal have registreret begge e-mails - ikke kun den ene. Hvis dette er tilfældet, frygter jeg, at der ikke er meget at forklare yderligere, især når du tog bonusser på begge konti. Dette er bestemt en fordel i forhold til casinoet.

Hello,

This is the X of the question, the login was made with the google account and no registration was made, when confirming the account it says that there is a duplicate quota, but there is no primary registration, only the login through google, take the test, enter the casino with just the google account and you will see that you log in without registering.

Ola,

Esse é o X da questão, foi feito o loguim com a conta google e não feito um cadastro, no momento de confirmar a conta diz que existe cota duplicada, mas não existe um registro primario, somente o loguim pelo google, faça o teste, entre no cassino apenas com a conta google e vai ver que faz loguim sem se registrar.

Tusind tak fordi du er så tålmodig. Jeg ved, at jeg har stillet dig mange spørgsmål, så

tro mig, når jeg siger, at jeg bekymrer mig om dit problem. Desuden er jeg bekymret for, hvordan det overhovedet er muligt...

Jeg kan huske, at jeg havde denne samtale med mine kolleger tidligere, og dengang indså vi, at der var separate registreringer, der skulle udføres først.

Jeg er ked af, at klagen endte sådan, det er jeg virkelig.

Yeah, as always in the gamblers sleep made of muggles enriching the casinos. Never that they would release a payment with a bet of 120 reais and winnings of 24 thousand reais, do you agree?

Pois é, como sempre nos apostadores sono feitos de trouxas enriquecendo os cassinos. Nunca que eles iriam liberar um pagamento com aposta de 120 reais e ganhos de 24 mil reais, concorda ?

Jeg kan ikke sige, at jeg ikke bliver vred. Hvad mig angår, er det svært at forstå den tekniske del af dette problem - i hvert fald for mig personligt.

Hello, this doesn't directly have anything to do with payouts, but I'm writing it here anyway. I've been playing at Vulkanvegas for years and have never had any problems.

I've also had partial payouts of 5k. Paid out without any stress. On September 27th, 2025, I bet €3000 on payout, just like always. This morning, September 29th, 2025, I was also able to check the status of the payout as usual. When I tried to log in again at lunchtime, it didn't work, even after several attempts. I then contacted support and they said I was entering my password incorrectly, which absolutely can't be right! After a lot of back and forth, I had to write an email to change the registered email address, as I can no longer access the registered one to change my password. Since then, I haven't received a proper answer, can't see my payout status, etc. As a long-time player, you do feel a bit ripped off. Above all, I have the same password almost everywhere, so I 100,000% didn't enter anything incorrectly. I also included screenshots of everything in the email.

Hallo, das hat nicht direkt was mit Auszahlung zu tun ich schreibs trotzdem mal hier rein , ich spiele seit jahren bei Vulkanvegas und hatte auch noch nie probleme.

Hab auch Teilweise Auszahlungen von 5k gehabt. ohne Stress ausgezahlt. Am 27.09.2025 habe ich 3000€ auf Auszahlung gesetzt ganz normal wie immer. Heute morgen den 29.09.2025 konnte ich auch noch ganz normal den Status der Auszahlung prüfen. Als ich mich mittags nochmal einloggen wollte ging es nicht, auch nach mehreren Versuchen nicht. Darauf hin bin ich in den Support und die meinten ich gebe mein Passwort falsch ein, was absolut nicht sein kann! nach langem hin und her musste ich eine mail verfassen um die hinterlegte Email zu ändern, da ich in die welche regestriert ist nicht mehr rein komme um mein Passwort zu ändern. Seit dem bekomme ich keine Richtige antwort, kann meinen Auszahlungsstatus nicht einsehen etc. als langjähriger Spieler kommt man sich da leicht verarscht vor.. Vor allem hab ich das passwort fast überall also ich habe zu 100000% nichts falsch eingegeben. habe auch Screenshots hinzugefügt in die mail alles.

Og kan du fortælle os, hvordan situationen er nu?

Var det lykkedes dig at ændre det alligevel?

Giv os venligst besked; vi er ivrige efter at høre, om supporten har kunnet hjælpe dig.