I'm sorry,but this must be some kind of a missunderstanding.
Did you notice that we are not the Epic Casino,please? Keeping an eye on this whole conversation makes me feel like you seek something that is not here: anyone from the casino.
So, please explain your issues, this is what matters now. If you fail to do so, we will be unable to support you when you need it.
Please let me know whether you understand now. 🙏
Hej! Min konto hos Casino Epic blev verificeret efter jeg havde indsendt mine oplysninger, og så var der ingen problemer med udbetalinger. Men nu står der, at konto "ikke aktiv" ikke kan logge ind, har skrevet til casino epics support uden nogen feedback fra deres side. Hvilke foranstaltninger skal jeg tage? Jurist?
Hi, I'm sorry to hear that suddenly there are some issues and the casino is not responding to you at all.
However, how long have you been without an answer? Did you have any money in your gaming account ?
Let me know so I can try to help you.
Hej. Kan ja udtage Min bengar
Hi, I must have missed the point or I don't understand what you wrote. Could you please explain ?
Hi,
I appreciate you following up. Unfortunately, nothing has changed since I last reached out. I still haven’t received any response from the casino, and I’ve even tried calling the number they’ve listed on other sites, but no one answers.
My account was verified by the casino, and I was initially able to make withdrawals. However, they suddenly disabled my ability to withdraw funds while I still had a seven-figure balance in my account.
Let me know if theres anything else I can do or if you have any advice on how to proceed.
Thanks.
Hi, I see that you contacted me after a long time and I am not sure if it will be possible to do something for you at this time, but we can at least try.
If you say that the casino has blocked your account and you still have money in there and nobody is answering you, then I would try to file a complaint with us.
Our team will look into it and see if something can be resolved or not.
Are you up for it?
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
