Casinomarriott not paying winnings (side 2)

I’m trying to submit a complaint on this site but it will not let me go any further than writing it out

Hello there!

Could you please be more specific? There are more steps during a complaint submission process, where you get stuck? Can you send me some screenshots or make a video? (matej@casino.guru)

Could you try to submit a complaint in a different browser? 

I will pass all your information to our dev department ASAP.

It will not let me get past this

Then what happens when you click on "Done"? Nothing?

Forhåbentlig vil sagen blive afklaret, og midlerne vil blive returneret. Det er virkelig elendigt, og man skal være meget forsigtig med, at det land, hvor kasinoet endda har licenser. Det er bestemt værd at være opmærksom på, at man skal vælge et godt og ærligt casino online , for ellers kan midlerne gå på sin glatte vej. Mange kasinoer hævder at have licens i Europa, men efter lidt undersøgelse kan det være, at dette ikke er tilfældet. Du bør også prøve at finde disse registreringsnumre og kontrollere dem i databaser for forskellige licensgivere for at se, om du kan finde de samme numre der. Jeg hører, det er virkelig svært at få penge tilbage selv gennem et kreditkortselskab, hvis der er gået nok tid.

Yes nothing. It’s now been 6 weeks today and I’ve still not got my winnings

It’s been 6 weeks today

It’s been 6 week

Jeg har også åbnet et krav mod CasinoMArriott, de betalte mig efter nøjagtigt en måned takket være casino-guruen. Hold dig væk fra det rod

How did you get your money please who do you put the complaint too

It’s been 6 weeks they have not paid me

det var en sejr mindre end din: 344 euro

Jeg åbnede en klage over casino-guruer, og på magisk vis svarede de mine hundrede e-mails, som jeg sendte dem ...

de undskyldte forsinkelsen (de opfandt den covid undskyldning) og så bad de mig om bitcoin-adressen, og den næste dag (i går) betalte de mig

They owe me €2400 and thanks for the advice I will the the guru to contact then many thanks

indgiv en klage til kasinoguruen ... de hjælper dig, de kontakter casinoet

It's nice to hear that we actually helped here 🙂

I found Ammit91 case here so you can take a look:

https://casino.guru/casinomarriott-player-s-withdrawal-has-been-delayed-2

Hi Daniel I’ve sent a email to info@casino.guru because the complaint system will not pass 2 on your site

Can you still help with casino marriott

Dear Lee.

Yes, massive problems. I have a justified win of €1000 euros. Played through the wagering requirements (although that was a minefield) i calculated to have wagered over €60,000! Made the withdrawal 29th January. Still waiting. Live chat telling me that i must be patient! What a cheek! You never get a reply from finance or promotions or any department, they just ignore you. We must not give up and i'm so delighted to have found this forum. I've even wrote to the UK action Fraud department (luckily i have a friend who works for them who helped push it to the top of the list) i received a reply back basically siding 100% with me. Can share with the group if helps? I served an official complaint against the casino of which they just ignored. The arrogance. I think with this excellent forum we could form a united front against them?

I'm open to suggestions what to do next.

Many thanks.

Mr D Brooks

Isle of Wight.

Dear Daniel,

Yes, massive problems. I have a justified win of €1000 euros. Played through the wagering requirements (although that was a minefield) i calculated to have wagered over €60,000! Made the withdrawal 29th January. Still waiting. Live chat telling me that i must be patient! What a cheek! You never get a reply from finance or promotions or any department, they just ignore you. We must not give up and i'm so delighted to have found this forum. I've even wrote to the UK action Fraud department (luckily i have a friend who works for them who helped push it to the top of the list) i received a reply back basically siding 100% with me. Can share with the group if helps? I served an official complaint against the casino of which they just ignored. The arrogance. I think with this excellent forum we could form a united front against them?

I'm open to suggestions what to do next.

Many thanks.

Mr D Brooks

Isle of Wight.