Kære alle....
Casino Marriott opdatering ..............
Jeg havde dette ankommet i min spam-mappe i går. Dette er den første e-mail, som jeg har fået tilbage fra økonomi, (bortset fra en tilbage i november, der fortalte mig, at jeg ikke kunne trække mine gevinster ud, da minimumsudbetalingen var € 200 euro)
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Mandag 5. april 2021 kl. 08.45 skrev:
Hej David
Fra 1.4.2021 har Casino Marriott skiftet ejer
Og arbejder i dag under en ny ejer.
du har en anmodning om udtræk på 1000 euro
Og i henhold til vilkårene og betingelserne har du ret til 150 euro
Din sidste indbetaling var 9/2/2021 på 15 euro
Og under vilkårene har du kun ret til 150 euro
Send mig dine bankoplysninger, så overfører jeg pengene
En meget dårligt skrevet e-mail, som jeg bestemt ikke ville sluge. Her er mit svar .. (minus mine bankoplysninger)
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Kære Casino Marriott.
Den 25. januar i år foretog jeg et depositum på € 100, og der blev tilføjet en bonus. Mellem dagen for indbetalingen og indtil fredag den 29. januar havde jeg med succes satset de nødvendige krav på € 13.500 (Selvom jeg ikke havde nogen idé om, hvordan du kom til din indsats) Hvis du faktisk tilføjer spillet igennem, var det faktisk over € € 50k. Mens de talte til to af dit supportmedarbejdere mellem disse datoer, informerede de mig om de nødvendige omsetningskrav, der skulle spilles. Jeg blev informeret om, at så snart du har spillet igennem kravene, vil du automatisk kunne overføre til en tilbagetrækning. Dette fandt sted fredag den 29. januar. Fordi mit oprindelige indskud var € 100 euro, var grænsen for, at jeg rent faktisk kunne trække, € 1000 (10 x depositum) Min saldo steg faktisk til over € 5.500 euro, men det var faktisk døde penge.
Jeg trak mig tilbage den 29. januar, som jeg sagde tidligere, og dette var låst fast i dit system. Al satsning var afsluttet, og dette var en 100% legitim tilbagetrækning. Det er simpelt, at € 1000 euro blev vundet med € 100 euro deponeret den 25. januar. Jeg har skærmgreb fra dit supportpersonale, der bekræfter alt dette. Jeg har også vedhæftet betalingen, der forlod min bank. Det blev deponeret til Marriott mandag den 25. marts og kom igennem på min erklæring 3 dage senere.
Faktisk blev jeg opfordret af dit supportmedarbejder til at fortsætte med at deponere et par uger senere, hvilket ville fremskynde behandlingen og betalingen af min € 1000-tilbagetrækning ?? Bizar. Derfor to yderligere betalinger på € 15 euro. Disse betalinger har intet at gøre med min tidligere tilbagetrækning.
Du kan også tydeligt se, at et af dine supportmedarbejdere tydeligt har fortalt mig, at det er blevet accepteret og betalt! Utrolig! Jeg har mange andre skærmbilleder og e-mails fra en tidligere medarbejder på kasinoet Andrew Miller.
Jeg har vedhæftet mine bankoplysninger, som jeg forventer, at du foretager den rigtige og hæderlige betaling på € 1000 euro.
Jeg er sikker på, at dette er et tilsyn fra casinoet, og at være nye ejere er jeg sikker på, at du vil beholde de eksisterende kunder ombord og rette tingene efter den sidste ledelses inkompetence, der faktisk overtrådte alle dine vilkår og betingelser og handlede også med fuldstændig og grov uagtsomhed!
Jeg ser frem til betalingen på € 1000 euro, og dette vil sikre, at alle retssager annulleres.
Venlig hilsen.
Hr. D Brooks
22 Alpine Road
Ventnor
IW
PO38 1BU
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jeg afventer svar der ..
Dear all....
Casino Marriott Update..............
I had this arrive in my spam folder yesterday. This is the first email that i have had back from finance, (apart from one back in November telling me i could not withdraw my winnings as the minimun withdrawal was €200 euros)
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On Mon, 5 Apr 2021 at 08:45, wrote:
Hi David
From 1.4.2021 Casino Marriott has changed owners
And working today under a new owner.
you have a 1000 euro withdrawal request
And according to the terms and conditions, you are entitled to 150 euro
Your last deposit was 9/2/2021 of 15 euro
And under the terms, you are only entitled to 150 euros
Sent me your bank datils and I will transfer you the money
A very badly written email of which i certainly was not going to swallow. Here's my reply.. (minus my bank details)
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Dear Casino Marriott.
On the 25th January of this year i made a deposit of €100 and a bonus was added. Between the day of making the deposit and up until Friday 29th January i had successfully wagered the necessary requirements of €13,500 (Although i had no idea of how you came about your wagering) If you actually add up the play through it was actually over €50k. Whilst speaking to two of your support staff between these dates they were informing me of the necessary wagering requirements to be played. I was informed that as soon as you have played through the requirements you will automatically be able to transfer over for a withdrawal. This took place on Friday 29th January. Because my initial deposit was €100 euro the limit that i could actually withdraw was €1000 (10 x the deposit) My balance actually increased to over €5,500 euros, but this was effectively dead money.
I made my withdrawal on the 29th January as i said earlier and this was locked into your system. All wagering had been completed and this was a 100% legitimate withdrawal. It's simple the €1000 euros was won with the €100 euro deposited on 25th January. I have screen grabs from your support staff confirming all of this. I have also attached the payment that left my bank. It was deposited to Marriott on Monday 25th March, and came through on my statement 3 days later.
In fact i was urged by your support staff to carry on depositing a couple of weeks later of which would speed up the processing and payment of my €1000 withdrawal?? Bizarre. Hence two further payments of €15 euros. These payments have NOTHING to do with my previous withdrawal.
You can also clearly see that one of your support staff has clearly told me that it has been accepted and paid! Incredible! I have many other screen grabs and emails from a former employee at the casino Mr Andrew Miller.
I've attached my bank details for which i expect you to make the right and honourable payment of €1000 euros.
I'm sure this is an oversight from the casino, and being new owners i'm sure you would want to keep the existing customers onboard and put things right after the incompetence of the last management, who actually breached everyone of your terms and conditions and also were acting with utter and Gross Negligence!
I look forward to the €1000 euro payment and this will ensure all legal action is cancelled.
Yours sincerely.
Mr D Brooks
22 Alpine Road
Ventnor
IW
PO38 1BU
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i’m awaiting there reply..
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