Cazinoin spiste mig 30600 euro (side 2)

Jeg vandt 1000 euro, og mens jeg tidligere har hævet mindre beløb, har jeg ikke haft et problem i 3 år nu, de blokerede min konto og sagde, at jeg ikke overholder betingelserne

Did they tell you which terms exactly, though? Are you aware of violating something?

Nej, de fortalte mig det ikke, men jeg har foretaget en tilbagetrækning igen, nu hvor den var større, de fandt et svindelproblem, er dette firma

The main thing to understand is what kind of problem. Is there anything we can help you with, perhaps?

I dette firma må jeg have åbnet mere end 20 konti med forskellige e-mails! Et normalt bordel

May I just ask what the reason is for doing so? In most casinos, it is against the rules to open multiple accounts.🤷‍♀️

Did you use the same personal data when opening these accounts?

Forskellige e-mails, men med de samme kort! Jeg har tabt enorme beløb! Siger du, at jeg skal indgive en klage og få noget erstatning?

We believe that all casinos should have software implemented that will automatically block players from creating multiple accounts. It is not easy, though, to have it in every casino because of the different information that a player needs to provide when registering.

You are very welcome to submit a complaint where you will need to explain everything in details and our team will surely check all the circumstances and then decide if there can be something done about it.

Are you in? Here's the link for you. Let us know, please, about your decision.

Lige nu, hvor vi talte, havde casinoet 4000 euro på min konto, som de forsøgte ikke at give mig. De har stoppet deres udbetalingsordrer, og de fortalte mig, at et separat team i øjeblikket kigger på min konto. Jeg forstår bestemt godt, at de forsøgte ikke at give mig pengene. Jeg havde også en anden konto, men jeg lukkede den permanent, og så oprettede jeg en ny. Mener du, at de forsøgte ikke at betale mig på grund af dette?

Well, it depends on what information the casino has provided, you know.

So, you wanted to make a withdrawal and were going through the verification process. Right?

What exactly did they write to you, please?

I won 4000 euro and I tried to make withdrawal 2000 euro as is the max every 24 hours , they never did the withdrawal and when I asked them why they said that there is a specialist team that checking my withdrawal, usually they pay in 30 minutes but this time passed 36 hours and they canceled my withdrawal 2 times with out answering me why or what they check to my account

P.s i had a friend with the same issue on same casino few months before , they never paid him his withdrawal, they will avoid it no matter what

Your withdrawal request remains under review. Although the waiting time has extended beyond the usual timeframe, we currently have no additional updates to share.

Please rest assured that the case is still being handled by the relevant department, and you will receive an update as soon as the process is complete. I am afraid there is no estimated time.

We appreciate your patience and understanding while the review is finalized.

Me : well it has been more than 36 hours already and im still waiting without cluw Why exactly im in this position

Hi. Rest assured that once the review is completed, the withdrawal will be processed or you will be contacted if any further information is required.

We sincerely appreciate your patience and understanding.

Could it be that there is a game provider actually checking your gameplay?

This usually takes a bit longer, as we know, actually.

Checking for what ? I just did a x3324 win on 1.4euro bet not a max win or smth crazy

Well, I am unable to answer this kind of question, actually. That was just my guess, you know.